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INTERNATIONAL WARRANTY....TRUE OF FALSE??

Im wanting to buy the new ipad 3 from the US and take it home with me to UK. but i want to make sure i will be covered if something goes wrong with it in the UK. some people say yes apple provide international warranty, but some people say no, you only have warranty in the country you bought it in. Im confused....can you guys help? 😕

iPad

Posted on Oct 3, 2012 9:46 PM

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45 replies

Sep 27, 2017 9:11 AM in response to tinamike84

Guys, what are you talking about? Apple NEVER HAD and still DOESN’T HAVE an international support. They can’t even handle warranry service for their branded accessories bought outsided of US.

Personally faced with this problem when my Smart Keyboard died after 7 months of using. So claim ”Apple MAY restrict...” in warranty terms means “Apple WILL RESTRICT...”. Don’t let them fool you about this.

Oct 3, 2012 10:22 PM in response to tinamike84

unfortunately i cant call as the job im doing only has internet access and we have no access to phones!! Ive tried looking for a customer services email so i could contact them direct but i cant seem to find one on the support page, there just all phone numbers?? and ive checked out the apple.com/legal/warranty and it just states the warranty for each country...i cant seem to find anywhere that clearly states INTERNATIONAL WARRANTY

Oct 18, 2012 12:13 PM in response to vickysimple

There is no "international warranty" of any sort on the iPhone. Each iPhone is, as has been said many times in many threads here and on many other web sites, specific to the country in which the iPhone is purchased. That is stated in the warranty statement for the iPhone as well. So for a US iPhone, you will indeed have to send it to someone you know in the US to take or send to Apple and then send it back to you.


Regards.

Oct 18, 2012 11:01 PM in response to Kilgore-Trout

I am not legally challanging the warranty as its written in paper and thats some thing I signed.In my openion for mobile devices you need warrenty to cover damges in a traveeling country if you have a authorised retailer there. Because mobile devis can break in a travleiing country and you might need replacement for being functional in a travelling country.

For example laptops are covered under international warrenty.

Oct 19, 2012 7:05 AM in response to vickysimple

Laptops in general have the same hardware and firmware wherever they are sold and hence can be serviced just about anywhere. Cellphones do not, since there are different carriers in each country and hence different locks and often different cell frequencies (particularly for LTE) and in some cases completely different technology. Hence the phone is usually different in each country and hence cannot be supported except in the country of original sale since it would be totally impractical for every service center to stock replacement phones for each country.


In any case, the warranty is what it is, regardless of what any of us may wish for. You will need to send your iPhone back to the US for service.


Regars.

Apr 4, 2013 7:59 PM in response to dilbert41

Nope not generally true. I just called an Apple Authorized Service Provider here in the Philippines and the customer care told me to bring the device in as the warranty is still valid here eventhough the product was purchased in Saudi Arabia. So INTERNATIONAL WARRANTY is TRUE in my case. Bottomline, it's a case to case basis.

INTERNATIONAL WARRANTY....TRUE OF FALSE??

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