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Codstam Author

Level 1

5 points

My iphone 5 goes "no service".

When my iphone 5 goes out of network, "no service" shows. But the phone doesn't search for network, even if there is, untill I tell the phone to search for network. Why?

iPhone 5, iOS 6

Posted on Oct 7, 2012 12:30 PM

400 replies

ronreis

Level 1

0 points

Jun 20, 2013 4:06 AM in response to Codstam

Hi everyone, I just wanted to report that after a few weeks with the No Service problem, yesterday the problem magically disappeared.

I experienced this on the two iPhones in our household. No iOS were updated (running the latest 6.1.4), no apps were unisntalled or added. The only thing that I can think of is that our service provider, Three (UK) were having problems in the area.

Best of luck to everyone who are experiencing issues.

iPat11

Level 1

13 points

Jun 20, 2013 6:12 AM in response to ronreis

Thank you, ronreis! I'm glad they sorted this out at least in UK (where I bought my iP5). Hopefully this is just a carrier update issue and I won't have to go to London to exchange my device (although going to London is always a pleasure, my pockets are empty now 😢). Regards from Brazil!

Jun 20, 2013 6:26 AM in response to ronreis

Hey, I hope our problem with the IP5 here in Brazil is also network carrier. Thanks for posting, hugs to all.

Jun 24, 2013 1:31 AM in response to Codstam

still didn't work in Belgium - OPERATOR BASE

Frustrating,Frustrating,Frustrating...

iPat11

Level 1

13 points

Jul 17, 2013 9:51 AM in response to Codstam

Just an update: my IMEI was blocked by my carrier (Vivo) without any reason. iP5 working now.

biltagwb

Level 1

0 points

Jul 20, 2013 10:18 PM in response to Codstam

I was having the same problems. I replaced the sim and then the phone and still had the problem. Restoring factory settings from iTunes solved the problem for me. Make sure you back up your phone first though. It might be a new firmware version is available if you restore to factory settings from iTunes.

I hope this helps.

Aug 5, 2013 3:07 PM in response to Codstam

I've found this same problem on my iphone and others as well. To our suprise, after calling, restarting with Airplane Mode, & rebooting, it was simply the case of the iphone.

Try taking off the case of your iphone if you have attempted to fix it with other ways, as it does block internet signal waves around your area. 3G or wi-fi should appear after.

Aug 20, 2013 9:12 AM in response to Codstam

look.. https://discussions.apple.com/thread/5250971

NFH.

Level 1

33 points

Aug 20, 2013 9:19 AM in response to 1felipebarbosa

1felipebarbosa wrote:

look.. https://discussions.apple.com/thread/5250971

This is not relevant. It is a different problem concerning an iPhone 4 16GB.

macfan82

Level 1

9 points

Aug 23, 2013 2:36 PM in response to Codstam

Here's my issue, I brought over a Verizon iPhone 5 from Verizon to T-mobile. For some reason I only get one bar and then it will drop to no service. I'll turn on Airplane mode and off again and nothing. I've tried resetting it to factory defaults and still no luck. Restarts only work for a little bit. I've taken it to the Apple store and they tell me nothing is wrong with the device. I've gone to T-mobile stores, 2 in fact and replaced a sim Card and still no luck. I'm beyond frustrated as this is only happening in my Home area. I've submitted a trouble ticket and that got back that there was no outages in my area. I Don't know what else to really do?

KiltedTim

Level 10

204,016 points

Aug 23, 2013 4:24 PM in response to macfan82

Who told you a Verizon iPhone 5 would be compatible with T-Mobile? It might work depending on their network in your area, but it was never advertised to work. If you want to use T-Mobile, then buy a T-Mobile iPhone or an unlocked GSM iPhone.