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Codstam Author

Level 1

5 points

My iphone 5 goes "no service".

When my iphone 5 goes out of network, "no service" shows. But the phone doesn't search for network, even if there is, untill I tell the phone to search for network. Why?

iPhone 5, iOS 6

Posted on Oct 7, 2012 12:30 PM

400 replies

Moe W

Level 1

0 points

Oct 28, 2012 11:50 AM in response to Codstam

This has happened to me a couple of times now, I've tried turning on and off "Airplane Mode" but it doesn't help. Only thing that brings the service back up is to reboot the phone. Network or software issue it's annoying and needs to be corrected.

iPhone 5, iOS6, Telus LTE/3G network

Oct 29, 2012 10:59 AM in response to Codstam

I have exactly the same issue here in the UK on the Three network. I'm currently having my iPhone 5 replaced by Apple under an Applecare service request specifically for the "No Service" issue but, having read this thread, it seems like a common problem.

Hope it gets sorted soon by an IOS update.

Oct 29, 2012 11:08 AM in response to Franklloydrong

Update: My Iphone was replaced by the genius bar at the apple store.

Oct 29, 2012 11:13 AM in response to Franklloydrong

Has the replacement resolved the problem ?

Oct 29, 2012 11:34 AM in response to Technojunkie

it has. I've had it for a couple days now and haven't had any issues.

Oct 29, 2012 12:15 PM in response to Franklloydrong

That's excellent news, I hope my replacement also resolves the issue.

Oct 31, 2012 11:34 AM in response to Codstam

My problem was never really sovled after all.

Called Apple support who told me to call to get a replacement phone, so I'm going to call tomorrow and do that.

Will update here later on with how it goes..

2Sweden

Level 1

4 points

Oct 31, 2012 11:56 AM in response to Codstam

Well, I repeat..⚠

I've done a reset of the device...and I did NOT synced the phone with iTune AT ALL (got to DL my old apps manually directly from AppStore)

Since than I didn't not encountered any problem YET...

It seems that android users who has phones that enable multiple networks such as HSPA, HSPA+, and DC-HSDPA also has problem with the phone switching from 2g to 3G to 3G+ HSPA+ .

The problem might be on the operator provider side ( THREE 3 - in my case) .. or on the phone...(software) ...

Nov 1, 2012 12:35 PM in response to Codstam

I called Apple today and they will send me a new phone.

A couple of hours ago I got an message that iOS 6.0.1 was out so I updated my phone, and then made my phone get "no service" (put it under my leg when I sit in my couch). Then I took it out again where I know I have service but even after a few minutes I still had not got service back until I did flight mode on/off. So the problems does not seem to be fixed in iOS 6.0.1 either.

Will be back when I get my new phone and tell you how it goes.