iphone 5 camera spots

Has anybody else had spots on their camera shots? (See images below) It appears as if there are specs of dust on the lens yet it is completely clean. Looks like a trip to the Apple store is in my future.


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iPhone 5, iOS 6

Posted on Oct 8, 2012 9:46 AM

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Posted on Nov 29, 2012 7:18 PM

Yup same here. I went to the genius bar today, and the guy was surprised and said he hadn't seen it before. He said he could see a speck of something inside the camera glass, but that there's no way to just change the camera so he asked if it's ok to give me a new phone. I backed up with iCloud the night before, so the switch was painless. Success!

156 replies

Feb 5, 2015 9:26 PM in response to jiserrab

I have the same problem with my iPhone 5s and realized the problem is caused by laser beams damage in the camera sensor so i think this do not have solution 😢


making zoom and take photo in the red spot area..

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I search all photos taken with my iPhone with the red spot on iPhoto until first one presents the problem and I fond this one:

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from here all my photos an videos presents a red spot in same place that laser beam was.

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here is more info about this:

http://www.laserpointersafety.com/styled-6/ilda.html


Regards

Jan 13, 2013 8:42 AM in response to jiserrab

I am really frustrated. In December I took my phone to the nearest Apple store (over an hour away) about the purple spots on my pictures. I was really happy that they switched out my phone quickly and easily. Here it is a month later and the problem has resurfaced on my new phone. I have a 2 year old and take pictures constantly. I do not want purple spots on them! Nor do I want to have to drive over two hours round trip every month to get my phone replaced. Maybe I will call them and see if they will ship me out a phone. Now that I think about it, they did ship me a replacment phone once with my 4. I LOVE my iPhone, but I sure wish they were more robust.

Mar 7, 2013 6:35 PM in response to jiserrab

I had purple dots and light gray circles, so I took my 5 back to apple and they swapped it immediately.

Unfortunately I have a purple dot again. And what's even more unfortunate is that this is my 3rd IPhone 5.

The first one was swapped on the spot because of the black paint on the bezel chipping off, which has happened on all three phones. I was willing to deal with the paint problem since it was cosmetic and didn't effect the functionality of he phone, but now there's a serious problem... The function and design of my (and maybe all) iPhone 5 is flawed.

Apple needs to take a serious look I to this problem and deal with it.

Steve Jobs would not approve!!!!

Jul 10, 2013 6:20 AM in response to jiserrab

I don't think these cameras were designed to take pictures of the sun directly. In my original post there appeared to be specs of dust on the lens. I even inspected it using a high power microscope and didn't see anything. I would suggest a trip to the Genius Bar, they will usually replace it on the spot if the find a problem with it.

Nov 30, 2013 3:46 PM in response to jiserrab

I have the same problem with my iPhone 5 camera and took it to Apple store. After waiting for more than an hour to speak to tech he tell me this is a known issue but in order to fix it he has to replace the whole phone? That was fine to me except he wanted to charge me $290 for replacement? I don't know why Apple charges for their design flaw? Regardless if it happens during or after their product warranty. I will consider this case when I'm going to invest in any more Apple products.

Dec 19, 2013 7:33 AM in response to Vineet

Exact same problem for me. Purple dots appearing. This happened a few months after I got my iPhone 5 and they replaced it. Now it's happening again 1 month after the 1 year warranty ended and they refused to give me a replacement, saying that it would cost me $270. They also said the problem is not serviceable at all the only solution is an entirely new phone.


This is completely unacceptable. I paid $300 for this thing barely over a year ago and now I'm stuck with complete garbage photos and videos (when photos and videos is the primary reason I bought this **** thing). I've been a loyal iPhone customer for 5 years and they are screwing me over with this.

Mar 20, 2014 2:54 AM in response to drehill

Hi Guys,


I recently went into the Apple store with this exact problem.


Genius: Oh yeah I see it ....... I'm sorry sir we don't repair the part. So wait here why I get you a new iPhone.

Me: Score! (On the Inside)


They replaced the phone on the spot. So very happy with the service.


But after reading lots of posts it all depends on who feel exicted that day. Good luck guys!


iiToby

Jun 25, 2014 1:45 PM in response to Mark021556

Hi Mark,


Don't give up on your phone just yet! It is a great product and I have an iPhone 5 as well and it was worth the time to fix my camera lens with the same issue. You can purchase a new replacement camera lens for about $20 and fix it yourself like I did. Took me less than an hour and it works perfectly and I'm shooting pictures every day again with no purple spots!


And people are probably wondering WHY this happens to their phone. Why are there purple spots in my camera lens and why are other people having the same problem and WHY isn't Apple fixing it for everyone? Well, I'll tell you why they aren't fixing it for people....it's because the purple spots are not a problem with the actual hardware but rather they are a product of HUMAN ERROR, namely, those of us who own the phones. It's OUR fault that the purple spots are there in the first place and I'll tell you why....


What the purple spots are is in fact actual small pieces of dust that have been lodged inside the very delicate lens of the camera. The dust pieces are not on the outside of the lends, otherwise we'd be able to simply open up the phone and blow some air inside the lens area or use a cotten swab to wipe the lens clean, and that would be that. But no, that doesn't work with the purple spots because what has happened is that some very small dust particles have gotten lodged INSIDE the actual lens, in between the lens and the actual camera sensor. So there's basically no way to blow those pieces of dust out and the only way to fix it is to replace the entire lens unit, which can be purchased for about $20.


Now, WHY or HOW are dust particles getting stuck INSIDE the lens?? It's due to the owners of the phones DROPPING them or bumping them really hard into something. I can almost guarantee you that if we all never dropped our phone, even on the carpet or on some other soft material, then we would never have this purple splotch problem in our photos. By dropping your phone, it causes a shockwave of motion throughout your entire phone and when that hard "hit" reaches your little delicate camera lens, any small particles that might be lingering on the very edge of the lens or just on the edge of where the lens connects to the camera sensor, that "hit" from dropping it is what causes the dust to be thrust into the lens, thus causing purple spots when we shoot photos.


I guarantee you that every single person who has this purple spot problem has dropped their phone at least ONCE, whether it be on the hard ground or on some softer surface like on a carpet, rug, or even on a couch. If it hit hard enough, it is what causes the dust to be propelled through the small cracks between the lens and the camera sensor, thus causing the irrepairable problem of purple spots.


I know I have dropped my phone a handful of times and that's what caused the dust to get lodged into that area. So, yeah, it's HUMAN ERROR that causes this problem and it's not a hardware problem and that's exactly why Apple doesn't see fit to fix it for all of us. Why should they? If we all would have never dropped our phones, then we'd not be here in this forum talking about purple spots on our photos 🙂

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iphone 5 camera spots

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