iphone 5 camera spots
iPhone 5, iOS 6
Yup same here. I went to the genius bar today, and the guy was surprised and said he hadn't seen it before. He said he could see a speck of something inside the camera glass, but that there's no way to just change the camera so he asked if it's ok to give me a new phone. I backed up with iCloud the night before, so the switch was painless. Success!
I'm not a dishonest guy so I won't lie to them haha, in fairness to myself I have just bought myself one of them Griffin cases which are aparently tested to military spec so I'll make sure I tell the genius and hope he is having a nice day O guess! Appointment booked for Friday I'll post on here the outcome. Thanks for the reply by the way!
I have exactly this problem and haven't gone back to see when first appeared. Need a fix as I use the camera all the time for work and pleasure. Have never dropped or jarred the camera, in a case since day 1 (the day the iPhone 5 was released to public last fall).
Have no Apple store where I live or with 80-90miles. How to proceed? Who to call? Appreciate any help with this.
PR
Thanks for letting us know that Apple will indeed replace the unit, but I do have one question fro you: when they decided to replace the iPhone 5 unit for another one, was it running the latest OS or was it running a previous version?
Thanks in advance.
I just started getting the middle gran pixel as well. Glad I googled the issue, I see other iPhone5 users are experencing the same issue with the pictures in this message. Apple store here I come! Bsides the camera lens issue, I absolutley adore, love my iPhone 5!!!!
Hi, i have a problem with my iphone 5 camera. Sometimes (and it happens a lot) when i start to take a picture, part or half of the screen is solid pink, and if i take the picture the pink side appears in it! Does anybody has this problem? i want to attach the photo but i don't know how!
I had red spots on my pictures all of a sudden on my iPhone5. Took it to Apple and said this is not a known issue and charged me $248 for a refurbished phone. What a rip-off. They got $248 but lost a great client. Lucily I had not yet opened my new 27 inch iMac as it is now going back.
Thank you Gamtu! I appreciate your reply. You are right that I should not use it for taking photos of the sun. I also read in one article that its not applicable to shoot photo in a bright light. I was just becoming paranoid cause the other smartphones I had before dont face this lens flare issue but now I know that Apple uses a different lens to improve its camera quality. Thank you again.
The same just recently started happening to my new iPhone 5S. I am so truly disappointed, I purchased my phone through my local Verizon store. Can I go to the apple store or should I go to my local Verizon store.
There is no longer a gray area where if you're, say, 5 days out of warranty, they'll treat you to a swap.
Once they put in your serial number you're either in warranty or out of warranty. You were lucky. For me, I'll put up with the spots and spend $275 towards a lens for my DSLR.
If you don't have Apple Care, and can buy it, I recommend doing so.
Hello! I have the same issue (black-purple dot, and black spots) and i am out of warranty, and live outside the USA, do you think changing the rear camera (ifixit) would take care of the issue? Thanks!
That is great news, thanks for the reply and update. I didn't think of looking back at older photos to prove that the problem occured while it was still under warranty. I'm more than 45 days out of warranty now but the first time I brought it in was only within 3 weeks of my warranty expiring. I've booked a new appointment and will try to use the older photos as proof, thanks a lot! fingers crossed
Like mrbyu, my iPhone 4 continues to perform flawlessly (knock on wood), except for the slowdown imposed recently by iOS7. In fact, our secondary iPhone 4 is also in its out-of-box condition (again, except for iOS7 sluggishness). This was probably the biggest reason we didn't opt for AppleCare when choosing the iPhone 5.
Unfortunately, it seems that manufacturing and build quality has nosedived with the iPhone 5. I also know of someone that complained about the power button issue just a short time after the warranty expired. The best camera is one that is always with you, and now with this purple spot, the camera that is always with us is the worst one!
I don't know if Apple even bothers to read these forums, but a device that costs so much (and one that I really treat with a lot of care) should be reasonably expected to perform well for much longer than the 1 or 2 year warranty! I wonder if their mentality is that since many people use the upgrade subsidy pricing, they won't mind a shorter lifespan? They need to remember that we are still paying the carriers during our contracts, so it is still quite an expensive product for us.
At first I was mulling over whether to buy AppleCare when upgrading our secondary phone to the 5S. Now, I'm seriously mulling over whether to even take the "risk" of upgrading at all. Who knows what kind of nasty problems have been built into the new model - they clearly couldn't get the 5 right and have lost a lot of credibility in my eyes!
I have comented on here many times, as I ended up going through 4 iphone 5's before my waranty ran out. The last one I had was good though. I did replace it with an iPhone 5S just after my warantee ran out, and I really LOVE this phone. I can honestly say that the 5S is the best phone that I have had to date.
i Also have ALL THREE problems you stated. Apple "geniuses" are of no help becasue its outta warranty. it's like they dont even care unless you're shelling out moneyðŸ˜
Anyway $270 for a replacement of a phone thats 8 months old but out of warranty is RIDICULOUS.
i got my phone replaced 6 months in, and the replacement had the same EXACT power button issue. APPLE FIX THIS !
Update to my previous post: I don't know how, but somehow the problem is still present, I was wrong... :grrrr
It seems it is more serious than I thought... Now this is the time when i'm out of ideas. I won't get the whole camera lens get swapped just because of this... Seems like I have to live with it... :(
iphone 5 camera spots