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JonnyITokyo Author

Level 1

20 points

Sign in required

Except for the WIFI problem (extremely low download speeds, like 0.3 Mbit/s), I see another problem occurring every now and then on my new iPhone 5 black 64gb. It's hard to specify how often this problem occurs, but I'd say once every device reboot - which could be when power on/off, or changing language (I do change language often).

The problem is, the below dialog pops up all the time and won't go away until I've clicked Cancel about 40-50 or so times. I'm not kidding.

I'm exemplifying with two screenshots.

The full dialog goes:

Sign In Required

Tap Continue and sign in to check for downloads.

[Environment: Sandbox]

What's this about? I should note that because of the WIFI issue I have reinstalled the iOS as per advice from Apple Call Center. The WIFI problem did not get better (actually, that advice was ridiculous, coming from a support call center). Anyhow, the current problem didn't go away even. The problem just still exist, popping up now and then. There's no way to get rid of the dialog except tapping Cancel - the dialog reopens. Have to keep on tapping cancel 40-50 times...

iPhone 5, iOS 6, 64gb black

Posted on Oct 9, 2012 4:24 AM

22 replies

Mar 12, 2013 9:23 PM in response to JonnyITokyo

I am having the exact same issue. However, it will occasionally happen to me even when I'm not in an app.

In this thread, clontarf45 said:

https://discussions.apple.com/thread/4531961?answerId=21491718022#21491718022

I had this on my iPad. It is very fustrating. Apple support were of no use. I tried everything, and finally this worked for me: I deleted the app associated to the sandbox account (if you're a developer, as I am, you'll have a secondary iTunes acc for the app you're developing). I also deleted all games, as my kids may have downloaded games using their own apple ID. Then I reset, and used "Erase all content and Settings", then used iCloud to reinstate my apps.

My problems all started after an update. The basic issue is, your device is seeing two apple ID's associated to the devive. It could be (generaly is) developer accounts, but could also be someone else downloading apps using a different iTunes acc.

Good luck!

Sadly, I don't have any apps in development on my device, and my main Apple ID (with all my music and app purchases going back for years) is my developer account. Not using that account isn't really an option anymore. 😟

Novicii

Level 1

55 points

Mar 12, 2013 9:30 PM in response to JonnyITokyo

restore the phone as new. make sure to delete recently installed apps you had before it happened.

worst comes to worst. you may need to bring the device to an apple store to have it checked by the techs there personally.

JonnyITokyo Author

Level 1

20 points

Mar 19, 2013 5:43 PM in response to Novicii

Don't go to apple store. It's a waste of time. They have most likely not seen this problem before and really they are just lightly trained sales people.

I am pretty sure that in my case (even using iOS 6.1.3) the problem is connected to my main account which is also registered in the iOS developer program. A minute ago when the popups appeared I managed to log out of iTunes Store and there, the popups disappeared.

JonnyITokyo Author

Level 1

20 points

May 4, 2013 6:28 PM in response to JonnyITokyo

Updated to iOS 6.1.4 today but the problem appeared right after the update.

The problem is consistent since day 1.

Al Digit

Level 1

0 points

May 5, 2013 5:48 AM in response to JonnyITokyo

I tried to do a Settings Reset, but it did not help

Oct 3, 2013 2:49 AM in response to JonnyITokyo

iOS7 (7.0.2) iPhone4S - still having issue with Sign-In Required.

wabeke

Level 1

0 points

Nov 7, 2013 1:28 AM in response to JonnyITokyo

Also at iOS 7, with an iPhone 4, and after rebooting, going back to a previous backup, or signing out from the Apple store, the issue remains...annoying!