Skip navigation

External links to apps in App Store no longer working

1408 Views 20 Replies Latest reply: Jun 4, 2013 12:39 AM by Judy RSS
  • Scott Gruby Calculating status...

    I found today that I suffered the same issue on my 3rd generation iPad running iOS 6.0. My solution, while a bit drastic, was to go into Settings->General and choose Reset All Settings. After the settings got nuked and the device restarted, the problem was no longer present.

     

    This reset didn't nuke my data, just WiFi settings and a few other things. The only annoying thing is that I had to choose a new passcode as our Exchange server settings wouldn't let me use my existing passcode for the device.

     

    I hope this helps someone.

  • Ultraspy Calculating status...

    Thanks Scott. The "Resetting all settings" move worked for me. I really appreciate that you posted your fix which I shall from this day forward refer to as "the Gruby Maneuver."

  • nixaren Calculating status...

    Yeah, we noticed the same thing. Everything seems to be working again. Thankful for the quick fix on Apple's side.

  • Judy Level 4 Level 4 (2,235 points)
    Currently Being Moderated
    May 18, 2013 11:34 AM (in response to kwn1960)

    I am still having the problem when I click a link to an App. Sometimes, I will eventually get to the desired app but most times I just get to the front page or the app store crashes.

  • Judy Level 4 Level 4 (2,235 points)

    Reset all settings did not fix the problem for me.

1 2 Previous Next

Actions

More Like This

  • Retrieving data ...

Bookmarked By (0)

Legend

  • This solved my question - 10 points
  • This helped me - 5 points
This site contains user submitted content, comments and opinions and is for informational purposes only. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Apple Support Communities Terms of Use.