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External links to apps in App Store no longer working

This morning I noticed that external links in AppZapp on my iPad 3 running iOS6 no longer opened the app in the App Store. App Store opens but the page for the specific app no longer comes up. Sometimes if I shut down App Store and then open iTunes on the iPad it starts to open iTunes then changes to App Store and the page for the app I was trying to route to comes up. Also links on the Apple website to specific apps no longer seem to work using Safari. Again the app Store is loaded but it does not continue and load the specific page for the app. Very strange!! It has been working fine until this morning?


Anybody else noticed this issue? Is it me or is it an issue with the App Store?

iPad (3rd gen) Wi-Fi, iOS 6

Posted on Oct 11, 2012 6:08 AM

Reply
20 replies

Oct 11, 2012 7:48 AM in response to kwn1960

I haven't found any that do not work. Do you have a specific example, perhaps?


also, you might try a reset: Close the app, double click home button and close the app from the app tray. Simultaneously hold down the Home and On buttons until the iPad shuts down. Ignor the off slider if it should appear. When shut down is complete, turn the iPad back on.

Oct 11, 2012 7:53 AM in response to Kilgore-Trout

Are you on an iPad with iOS 6? Every app link with itms-apps or http fail for us, we noticed from our house ads, but also other ads experience the same problem. Try for example to open:


itms-apps://itunes.apple.com/app/sudoku/id398990729?mt=8


or


http://itunes.apple.com/app/sudoku/id398990729?mt=8


with your iPad running iOS 6, for me it just opens the app store.


This again, works: https://itunes.apple.com/app/sudoku/id398990729?mt=8

Oct 11, 2012 8:03 AM in response to Kilgore-Trout

None of the links in AppZapp Pro HD or AppFree HD would work on the iPad 3. The link to the iPhoto app shown on the web page www.apple.com/uk/apps/iphoto would not work when selected or the "open in app store" option chosen in Safari.


Just tried again and some of the links in AppZapp are now working but the link on the Apple website still only load the app store and does not go on to open up the apps page.


Tried numerous resets before posting here but will try again just to make sure.

Oct 11, 2012 8:13 AM in response to kwn1960

kwn1960 wrote:


ANone of the links in AppZapp Pro HD or AppFree HD would work on the iPad 3. The link to the iPhoto app shown on the web page www.apple.com/uk/apps/iphoto would not work when selected or the "open in app store" option chosen in Safari.


Just tried again and some of the links in AppZapp are now working but the link on the Apple website still only load the app store and does not go on to open up the apps page.


Tried numerous resets before posting here but will try again just to make sure.

The only thing that link should is that the page on the Apple web site. Is that what you are getting? It is not the correct link to open the App Store.


you could also try deleting and redownloading the AppZapp app.

Oct 11, 2012 9:32 AM in response to Kilgore-Trout

James


Sorry I didn't really explain it very well. The link I posted is to a page on the Applewebsite.- www.apple.com/uk/apps/iphoto. If you enter the link into Safari on the iPad it will take you to a web page for the iPhoto app. On this page is a link to the iPhoto page in the App Store. Selecting this link or holding and selecting the "Open in App Store" option will open the App Store but it does not subsequently open the iPhoto page. This is just one example of the problem. I have found other links to the App Store on other website that do not route all the way through to the apps page but simply opens the App Store and then stops. Hopefully this clarifies the issue.


I don'ty believe it is an AppZapp issue as the same problem was occuring with other apps that have the ability to open apps pages in the App Store.

Oct 11, 2012 7:37 PM in response to kwn1960

I found today that I suffered the same issue on my 3rd generation iPad running iOS 6.0. My solution, while a bit drastic, was to go into Settings->General and choose Reset All Settings. After the settings got nuked and the device restarted, the problem was no longer present.


This reset didn't nuke my data, just WiFi settings and a few other things. The only annoying thing is that I had to choose a new passcode as our Exchange server settings wouldn't let me use my existing passcode for the device.


I hope this helps someone.

External links to apps in App Store no longer working

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