App updates not showing in App Store

Ever since I updated my iPhone 4S to iOS 6, the App Store has not been showing updates properly. Periodically, it will show a badge indicating that there are updates for apps available. But when I open the App Store, I see this:

User uploaded file


If I tap on another tab, like Charts or Featured, and then come back to Updates, it still says all apps are up to date. I have to force quit the App Store app (double tap Home button, tap and hold on App Store icon then tap the minus sign, then hit the Home button again) and then open it again in order to see this:


User uploaded file


A similar thing also happens sometimes when there is no badge, but I decide to go in to the App Store to manually check for an update. It will show no badge on the Updates tab, and the main screen says all apps are up to date. But when I force quit App Store, and open it again, it will show updates are available.


Prior to iOS 6, we could tap on the Updates button and it would force a refresh and check for updates again. That no longer seems to be the case. That in addition to it intermittently or incorrectly showing updates makes it difficult to know if app updates are actually available.


Is this just my iPhone or is anyone else experiencing something similar? Either way, does anybody have a solution?

iMac, OS X Mountain Lion (10.8.2)

Posted on Oct 11, 2012 2:27 PM

Reply
129 replies

Mar 13, 2013 7:13 PM in response to mrbofus

Yeah, this continues to happen to me off and on. Obviously Apple doesn't care about this problem. I think you can often tell a lot about a company's desire to make things work right and work well by the little things. I note that 13 years into the 21st century, Apple still has forum software that is incapable of taking you back to the page you were on prior to logging in. It always loses the page you were on. Yet this type of thing was easily done in the 20th century! These two things aren't related? I think they are. It's a laziness and a tendancy to rest on their laurels and not get busy and fix the problems users are having.

Mar 13, 2013 7:17 PM in response to doublenelson

doublenelson wrote:


>>Think it's for the best to lay back and relax to see if the issue fixes it self in time...


Yes, and that's what Apple counts on . . . users that constantly let them slide instead of holding them to the standards they tout in their marketing. They claim how easy their software is and how it "just works" . . . ok, then hold them to that. Since many Apple users don't, they can get away with the many problems that exist in their software.

Mar 19, 2013 10:23 AM in response to mrbofus

Hi I think I have a Solution for this "blank screen in App Store update Selection" Problem.


First: I've tried nearly everything you find in many Internet Communities

Not even one of the tricks worked out for me.


So I decided to take the long way but finally it is solved.

I think the problem was that I updated iOS over my iPhone instead of updating it with iTunes.


You have to create a backup in iTunes first

Then reset your device to factory setting (with iTunes!)

After you resetted it, iTunes will download the latest iOS version (6.1.2) and install it on your device

After automatically restart of your device, you have to playback your backup onto your device.


I know it is annoying to do a whole Reset but this was the only(!) solution that worked out for me (believe me I've tried everything!)


Since the reset the App store works fine and all updates can be done.


I hope this works out for you too and you can leave this annoying bug behind you from now on


Regards Sniebap

Apr 25, 2013 3:04 AM in response to Sniebap

One way I have found of solving this problem is to address the underlying issue, which appears to be the connection between the iphone and the server. So, switching from 3G to wireless often helps. Resetting the wireless connection often helps. Most recently when I had the problem, using a VPN connectiuon with a different dns address solved it perfectly.


I think what this thread shows is that there can be a number of underlying issues that cause the same symptom.


So try doing a soft reset of the phone. Try simply killing the app store process. Try signing out and signing in again. Try adddressing the connection as I relate above.


But don't get too frustrated. One of these methods will almost certainly work.

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App updates not showing in App Store

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