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App updates not showing in App Store

48136 Views 129 Replies Latest reply: Dec 17, 2013 11:45 PM by vernes RSS Branched to a new discussion.
  • pvonk Level 6 Level 6 (13,670 points)
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    Jul 27, 2013 10:43 AM (in response to gto49us)

    That's happening to me and a lot of others are reporting the same thing.  I suspect a server issue - wait a day and try again.

  • MattisonS Calculating status...
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    Jul 28, 2013 9:29 AM (in response to mrbofus)

    I'm having the same issues, but this has not been chronic/historic...it has just been of late.  I am a "compulsive updater" so it bothers me. I have tried the methods you suggested and I will stay posted if there any additional pieces of advice anyone be able to give. Thanks for the insight...looking forward to a solution.

  • paultzirides Calculating status...
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    Jul 28, 2013 10:52 AM (in response to mrbofus)

    The issue isn't that the App Store app is showing "No updates" but the badge shows that there are, it's that tapping on "Updates" in the App Store app brings up a completely blank page. Even when the app shows "No Updates", there is a not insignificant amount of data activity (indicated by the progress spinner in the top left near the carrier/wifi information). With the current behavior, the data transfer stops very quickly, only after a moment or two, and the page remains completely blank.

     

    The idea of going to "Purchased" apps and manually locating and updating apps is inconvenient and not optimal, but it works for the time being. That method will not work with iPhone apps, however. Those have to be searched for and updated manually using the App Store search interface.

     

    Strange problem, and, like many have mentioned, only started happening recently.

  • jsfiller Calculating status...
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    Jul 28, 2013 3:22 PM (in response to paultzirides)

    I had the same problem and submitted a support request. I received the following:

     

     

    I understand that you App Store does not show your app updates. Please follow the steep below to help resolve the issue.

     

    1. Close All Apps on iPad: http://support.apple.com/kb/ht5137

     

    2. Sign out of iTunes & App Stores: Settings > iTunes & App Stores > Tap AppleID > Sign out

     

    3. Reset All Settings: Settings > General > Reset > Reset All Settings

     

    4. Reboot iPad

     

    5. Sign back into iTunes and App Stores: Settings > iTunes & App Stores > Sign In with AppleID

     

    I cannot say whether it works or not, because I don't have any apps that need to update at the moment. But I did it. We'll see if it works.

  • paultzirides Level 1 Level 1 (0 points)
    Currently Being Moderated
    Jul 28, 2013 3:49 PM (in response to jsfiller)

    It doesn't appear that this fixes anything. I still receive a blank screen instead of the expected "All Apps Are Up to Date". It was worth a shot. Interesting problem. It also appears that this doesn't have anything to do with the server, since my phone is able to update just fine.

  • petermaz Level 1 Level 1 (10 points)
    Currently Being Moderated
    Jul 29, 2013 1:24 PM (in response to mrbofus)

    Me Too! Just adding to the list. C'mon Apple, yer failing.

  • Mawkmw Calculating status...
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    Jul 29, 2013 1:31 PM (in response to mrbofus)

    I called and spoke to someone all they could say was he had had several calls, told me to delete some apps that I may have installed with in the last day or so, and power off then back on.....it did nothing!  I have two iPads and both are doing the samething.....shows about 20 updates on app but when you go in nothing....

  • Muirlovin Calculating status...
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    Jul 29, 2013 6:08 PM (in response to mrbofus)

    I pressed on the Updates button in the App Store and held it until the updates appeared. That's the only thing here that helped me. ,

  • joacampo Calculating status...
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    Jul 29, 2013 6:18 PM (in response to mrbofus)

    Same here. I just ended up updating it via Itunes while my Ipad mini is connected to my computer. It's such a bummer.

  • sWo97 Calculating status...
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    Jul 29, 2013 10:29 PM (in response to joacampo)

    So I figured it out...at least for me. Tried just about everything too.

     

    Open all the apps that still have the "new" tag on it.

    Chances are one of those has to be updated.

     

    I had 7 updates...none showing and when I went through all the "new" tagged apps, opening them, the updates finally appeared and sure enough one of them was up for an update.

     

    Hope this helps.

  • lerbi Calculating status...
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    Jul 31, 2013 10:15 AM (in response to sWo97)

    That solved the problem for me.  Thanks.

  • j_fox99 Calculating status...
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    Oct 1, 2013 12:38 PM (in response to sWo97)

    Solved it for me too. Thanks for posting.

  • brent82 Level 1 Level 1 (0 points)
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    Oct 1, 2013 9:38 PM (in response to mrbofus)
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