Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iPhone 5 camera won't focus

Hey everyone,


I'm having some issues with my phone. I've had to reset my phone completely twice already for bugs and a new one has risen.

My camera officially isn't focusing. I can hold something inches from the lens and it won't focus, but everything in the background is crystal clear.

I'll tap the screen to focus, and over and over, it won't. About every 20 tries, it will for a moment, then go back to blurry. Also, the camera is having the same issue in my apps.


I'm also having a issue with when I open certain things, the screen will become glitchy and pixelated in spots.


Does it sound like my phone is a dud, or is all of this common.

Any tips to help me fix my current issues?


I'm new to the iPhone and this has been a frustrating and bummer experience so far 😟

iPhone 5, iOS 6

Posted on Oct 12, 2012 8:18 AM

Reply
56 replies

Apr 22, 2013 10:34 PM in response to AlexNotte

Im guessing the problem is in a lens geting stuck or something .. and to fix it you have to shake it back into position.. So although i DO NOT suggest droping your phone or trying to fix it yourself.. it did solve my problem..


Some people report that taping on the camera lense/slapping your phone against your palm fixes the problem although it did not do the job for me.


So yeah , the issue seems to be with a lens being stuck or something..

i can't believe i didn't try this to begin with. in any case, looks like it worked for me. i took my iphone 5 with one hand and smacked it HARD against my other hand. the backside of the phone was the side that hit my hand (phone was facing up)


here is an example of how terrible my iphone's focus USED to be: http://imageshack.us/a/img195/143/photoapr18135731.jpg

iPhone 5 camera won't focus

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.