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My App Store shows a blank white screen no matter what i do - any way to fix this?

My app store function only returns a blank, white on featured, search, or any of the icon choices at the bottom except upgrades. All app store functions worked fine until today. I had upgraded to iOS 6 a few weeks ago. I've reset some functions like Network settings and restarted the phone among countless other trouble shooting actions, but nothing has worked. Does anybody know how to fix this??

iPhone 4, iOS 6

Posted on Oct 14, 2012 4:42 PM

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Question marked as Top-ranking reply

Posted on Jan 2, 2013 1:57 PM

Actually there is a simple fix,


  1. Open Settings.
  2. Go to iTunes & App Store Section.
  3. Tap on Apple ID.
  4. Click the sign out option.
  5. Open the App Store.
  6. Wait a few seconds for content load.
  7. Go to the purchases section and Sign in.
69 replies

Oct 14, 2012 7:54 PM in response to Robobro

Try these things.


Go to Settings>General>Date and Time>Set Automatically>Off. Set the date one year ahead. Try to update the apps again. If you get an error message, go back to the settings. Correct the date and time (set automatically) then go back and try to update the apps again.


Or try this


Settings>Privacy>Location Services>System Services (swipe to the bottom of the page to find this)>Location Based iAds>Off.

Mar 17, 2013 7:26 AM in response to Robobro

If changing language, signing out of iTunes, turning off Genius had not solved the blank update screen, a solution that worked for me is:

  1. Turn off automatice time setting
  2. Set the clock forward one year
  3. Check for app updates (get error)
  4. Correct the clock time/date
  5. Check for update and get them!


Hat tip to SenseiPhone:

http://senseiphone.com/app-store-loading-returned-white-blank-screen-10145364/

The page lists a number of solutions, but the first one worked for me (after trying many in the Apple discussions).

Oct 14, 2012 8:07 PM in response to Robobro

Yes this is SOOOO annoying. It has basically been going on for me ever since I upgraded..haha what an upgrade, to the ios6. I can open the updates but then nothing will update. I have tried EVERYTHING the discussions recommend but still nothing. I have wasted to many hours! Apple needs to step it up when it comes to finding a solution to this!

Jan 31, 2013 11:06 AM in response to Robobro

I have this problem too. This problem signals that there's something up with the server I have updated to ios 6.1 on iphone 5 and still have no update screen apple needs to fix this and pronto been a on off problem for too long now so apple pull your finger out oh and one more thing if I have got your attention please can you equal it out on features for USA and GB please there's no Language barrier so no excuses in my eyes.


Thank you and keep up the good work :)

Apr 18, 2013 4:20 PM in response to Robobro

I haven't been able to update apps on my iPhone 5 for about a week now. I have tried everything that people have suggested but nothing works. My iPad is ok and running the same iOS (6.1.3) also my daughter hasn't any problems updating her phone.


Have to say I had it with Apple. This phone is the worse phone I have ever owned. It has already been replaced for constantly shutting down and closing apps all the time and now this! I have searched these forums for an answer, but what stands out as clear as a sore thumb is not one person from Apple has commented. It is disgraceful. They market 'premium' products at premium prices, but no support or advice when things go wrong unless you ring or run off to the Apple store.


In a way I am lucky that I only live 10 mins away from a store, though I have made so many visits over the last 3 months that I'm thinking of moving in!


If anyone any suggestions that differ from ones already given, then please let me know. Thanks

My App Store shows a blank white screen no matter what i do - any way to fix this?

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