I finally found a solution!!! You won't like it.
1) Put iOS device in restore mode (turn off unplugged - plug in and hold home till u see iTunes cable connector icon - restore to factory default and latest iOS update)
2) Restore to factory default settings
3) Treat it like a new iOS device and let iCloud do the work for u but if u had issues with it before I wouldn't restore from iCloud backup. Try it first but if it doesn't work don't worry just set up as a new device.
4) Add new keyboard shortcut. If it doesn't work turn off Docs and Data in the Cloud then back on.
5) Hold Sleep/Home in until u see apple logo. This is a hard reset.
6) NOTHING ELSE I COULD FIND WORKED BUT THIS DID AND I SEARCHED HARD!!!
God bless and hope it works!