Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

AHG2009 Author

Level 1

9 points

AppleTV Not showing in iTunes Devices

HI, I have a new Apple TV. The software is updated. I have an iMac OS 10.6.8, ITunes is 10.7. My Apple TV does not show in devices. However, everything else is working. I can play content from my iMac I just need to put content on the AppleTV so I can use it at a trade show. I have tried the trouble shooting guides, and I cannot figure it out. The instructions said to change ITunes preference to allow Apple TV, but I do not have that option...I think that is where the wheels started falling off the cart!!

🙂

Apple TV (3rd generation), Mac OS X (10.6.8)

Posted on Oct 16, 2012 6:07 PM

21 replies

Jan 5, 2013 12:22 AM in response to mikevandergaag

Nope. No fix. Not even a hint of someone working on it. I have ATV 1st gen. Now useless, last week my iMac/Itunes was able to find the ATV and for 24 hours and was able to reload 50% but am unable to find again.

Everyday hoping for new update for Itunes that will fix.

Can't roll back update so am out of luck for the next while. Wonder how long a car company would stay in biz if their cars stopped working for undetermined amount of time with no feedback from manufacturer. Resurect Jobs' attention to detail and fix the problems promptly.

mg20133

Level 1

4 points

Feb 2, 2013 7:40 AM in response to AHG2009

I've had my Apple TV a couple years now and love it when it works.

If the Apple TV does NOT have any storage then why do I constantly get a message from Apple TV saying that its 'full, and you have to delete some content before you can download another movie'.

If it can't store anything, why would Apple TV say its 'full'. ?

The alternative to deleting movies is to 'connect to your Mac'.

I have a new Macbook Pro Retina. Itunes is on - Apple TV is flashing a password for me to enter after clicking 'File>Devices' BUT Apple TV doesn't show up as a device.

I am running Itunes 11.0.1 on both the Macbook & the Apple TV.

None of my movies appear on my Macbook.

I don't want to do a factory restore as I will lose all the movies I have on the Apple TV.

Help.

vazandrew

Level 8

40,348 points

Feb 2, 2013 8:12 AM in response to mg20133

You have a 1st gen, which has a hard drive.This thread has been about the newer models, which are streaming only

mg20133

Level 1

4 points

Feb 2, 2013 8:15 AM in response to vazandrew

Thanks!

On my way to get a new HDMI cable now for the black one. I guess that's why its smaller! lol

Feb 5, 2013 8:43 AM in response to jalyons

Try unplugging the power cord to your apple TV while leaving the micro usb plugged in to both your apple tv and computer. Worked for me.

Feb 25, 2013 9:07 AM in response to jalyons

I was having the same problem. I've been trying to restore b/c when I updated to 5.2 that bricked my Apple TV for some reason. I followed the steps to restore, but it kept not showing up as a device in iTunes. Here's how I finally got it to work:

Plug in the micro USB cable to your Mac
Plug in the power to the Apple TV
This is when it should show up in iTunes according to Apple's instructions. But it doesn't
Unplug the power and then plug it back in right away
Then it showed up for me

Hope that helps

AppleTV Not showing in iTunes Devices