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Macbook pro retina flicker

Dear Support,


I bought a Macbook pro retina recently, and now the screen keeps flickering, and is very annoying.

I am not sure how to reproduce it, when it happens, it will have horizontal lines cutting across the screen very quickly and disappear.

It happens randomly across all application.


It is the same as,

http://www.youtube.com/watch?v=Oq0l-bHmSYE


I have updated all patches, and still doesn't help.


Could you please advice how to fix it? Do i have to send it back?


Kind Regards

Andy

MacBook Pro with Retina display, OS X Mountain Lion (10.8.2)

Posted on Oct 17, 2012 6:10 AM

Reply
249 replies

Jul 13, 2013 7:32 PM in response to YCLAM

History:

I've had this issue. Went to the apple store to get it fixed.

First time: Advised to re-install the OS. Didn't fix it.

Second time: Logic board replcaed, didn't fix it.

Third time: Screen replaced, fixed it for a while, but I just noticed a flickr right now as I type this post. The screen was replaced as a Samsumg display.

Jul 23, 2013 3:47 PM in response to ciamaichelo

I took mine to the Apple Store in Miami. They kept for a week "in cue" to be examined, but could not duplicate the problem.... despite showing them a 3 minute long video of it flickering. I refused to take it back. They then kept it another week and replaced the "clam shell" that included a new screen and screen cables with a Samsung screen ( LSN154YL01001 )... The good screen. Took a lot longer that I wanted, but am happy with the end result. I purchased Apple Care ust in case the problem returns.

Jul 29, 2013 2:19 AM in response to YCLAM

I just bought a new macbook pro. Horizontal flickering lines started to appear. I noticed this happens when the intel integrated graphics Intel HD 4000 is used -- as soon as the nvidia is used the flicker dissapears. Is this a hardware or a software issue. For me, the color profiles fix did not work.

Jul 30, 2013 7:02 PM in response to YCLAM

Hi All,


Here's some interesting info on the subject. It seems switching between the Intel graphics card and NVidia graphics card causes flickering.


You can download a very nice tool that shows you when its migrating between video cards and it shows what applications are trying to use what. Might be useful in diagnosing.


Seems apple would have weighed in on this by now.


http://gfx.io/


Also, it appears that Chrome is having issues with Apple's video card switching. (well, possibly..)


https://code.google.com/p/chromium/issues/detail?id=171911

Jul 30, 2013 9:46 PM in response to YCLAM

I went in to the apple store. I had a bigger issue with my comp crashing every 5 seconds... but I mentioned the screen flicker and the in-store peeps suggested logic board replacement to fix both.


However, I received my comp with a new screen, new logic board, and new keyboard/battery... I basically have a new comp except for the bottom piece of metal, but NO FLICKERING!


I haven't had a single flicker since it's been returned, but i can't say which one of these replacements fixed the problem...


Good luck everyone

Jul 31, 2013 12:15 AM in response to YCLAM

Update.... Went to the repair shop -- they suggested the replacement of the logic board and told me that it is probably a faulty Intel HD 4000 card. Since the card is solded onto the board they have to replace it. Beacause this happened after 10 days they should be replacing the computer with a new one. Hope this helps anybody.

Aug 13, 2013 3:35 AM in response to YCLAM

Just chiming in, I have the flickering as well.


Have tried repairing color profiles, resetting SMC, PRAM. Nothing helps. Definitely seems hardware related, I've seen this in Windows as well.


I remember the first intel-MBP I had got a burned GPU — the screen just went black, but the computer still worked. Apple did a free repair for all those affected outside the warranty. Could this turn out to be something similar, if it's happening to a lot of computers?

Macbook pro retina flicker

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