Macbook pro retina flicker

Dear Support,


I bought a Macbook pro retina recently, and now the screen keeps flickering, and is very annoying.

I am not sure how to reproduce it, when it happens, it will have horizontal lines cutting across the screen very quickly and disappear.

It happens randomly across all application.


It is the same as,

http://www.youtube.com/watch?v=Oq0l-bHmSYE


I have updated all patches, and still doesn't help.


Could you please advice how to fix it? Do i have to send it back?


Kind Regards

Andy

MacBook Pro with Retina display, OS X Mountain Lion (10.8.2)

Posted on Oct 17, 2012 6:10 AM

Reply
249 replies

Nov 9, 2015 8:08 AM in response to YCLAM

I have a late 2012 Macbook Retina we bought new and have just started experiencing the screen flickering a few months ago. We didn't get the extended warranty so we haven't bothered to bring it into the store. From what I've read here it definitely sounds pointless to get it fixed since nobody has a concrete solution. It happens with Safari and Quicktime player (but it seems like with Quicktime player it depends on the video quality) and was also happening with Chrome but I was able to change a setting in Chrome that actually fixed the problem. The setting I changed was "use hardware acceleration when available". The majority of my computer use involves Chrome so it seems to be a good fix for me so far, however, we bought the full season of the Walking Dead and we can't watch it because of the screen flicker.

Nov 9, 2015 9:48 AM in response to LevyWife

The problem with flickering is caused by Wifi signals. My 2013 retina flickered like mad on 2.4GHZ and still does whenever I use 2.4ghz internet, but on 5Ghz wifi I never had not even one flicker. I acttua forgot this problem even existed, and only when I use 2,4Ghz I het reminded of it.


Solution: Get yourself a 5ghz router and more then likely flickering will stop.

Dec 10, 2016 8:03 PM in response to zombiemommy

I purchased a MBP 15" mid-2015 in April 2016.

From the first week of the purchase, I have this display flickering/color strips/pixel issues.

When I first found the issue, I didn't take it seriously and tried to just let it go because it happened only once in a while and it was too quick to take a screen shot. At that time, I didn't even know that I was given for 14 days to get a refund or exchange. So, I basically missed that option.

I went to Genius Bar and sent my laptop 3 times to the factory. The issue has never been fixed.

It is very frustrating.

Now, I see there are many other people who have the similar issue as my MBP, it is a very serious problem that Apple should listen to the complaints and get the problems fixed!

Apr 5, 2017 12:45 AM in response to YCLAM

I have also problem with flickering of my Macbook's display - on internal Macbook display and on external display as well. It happens radomly across all apps, especially in case fast movements like video, scrolling, switching tabs in Safari. When I restart Macbook, the issue disappear for some time, but after some time it appears again. When Macbook is connected to external display and the lid is closed, the problem appears in short time. When I open the lid, flickering disappears.


Example video (most visible around time 0:07s)

https://www.youtube.com/watch?v=wpqlFCGjHOg&feature=youtu.be


I tried reset SMC, NVRAM. I tried to close all potential apps. Nothing helps.


My machine: MacBook Pro (Retina, 13-inch, Early 2015), 3,1 GHz i7, 16GB, Intel Iris 6100

macOS Sierra, 10.12.4.


Do you think, is it HW or SW problem?

Jun 4, 2017 2:00 PM in response to YCLAM

I have a more severe problem with my Macbook pro retina display 15".

The screen flickers blue and yellow every second.

It seems that it is searching for an external monitor I think, because if I connect it to a external monitor it stops

completely. The problem started when I connected it via HDMI.

If I move the mouse it stops, no idea why. I think it has something to do with my thunderbolt inputs, I connected it via thunderbolt to HDMI and it stopped flickering once I removed the cable, but that worked only temporary.

I bought the computer 1 year and a half ago, and because I'm a student, it was a lot of money. And for a price tag around 1 500 +, I find this unacceptable.


https://www.youtube.com/watch?v=f7uaYowkYE0&feature=youtu.be


This is a link to a video I made of the problem. If anyone knows anything,

please let me know.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Macbook pro retina flicker

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.