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Macbook pro retina flicker

Dear Support,


I bought a Macbook pro retina recently, and now the screen keeps flickering, and is very annoying.

I am not sure how to reproduce it, when it happens, it will have horizontal lines cutting across the screen very quickly and disappear.

It happens randomly across all application.


It is the same as,

http://www.youtube.com/watch?v=Oq0l-bHmSYE


I have updated all patches, and still doesn't help.


Could you please advice how to fix it? Do i have to send it back?


Kind Regards

Andy

MacBook Pro with Retina display, OS X Mountain Lion (10.8.2)

Posted on Oct 17, 2012 6:10 AM

Reply
249 replies

Sep 22, 2013 12:49 AM in response to wawaOFP

Sure. I just tried again and i have no issues with righ clicking. Maybe your trackpad is not set for right clicking or secondary clicking. Look in system preferences/trackpad/secondary click and check what gesture you have selected. Also make sure you are logged as the admisntrator.


  1. Once you are able to right click the file, click on Get Info,
  2. go to the bottom of the pop up screen
  3. and in the area of sharing and permissions click on the padlock and then enter your admin password
  4. ensure the three types of permission are set to 'read and write'
  5. then run color utility and click on verify and then repair. then that should fix those files.
  6. Dont forget to go back and change the settings as you found them.


This is the 5th day and have tested the laptop through and through and no flickeing. I hope this solves the issue for you too.


Good luck.

Oct 7, 2013 1:49 PM in response to kekiwill

I have a late 2012 MBP Retina and I'm getting the flickering. It seems to affect the lower half of the screen and consists of brief displays of window title bars that should be at the top of the screen. I have changed the permissions on the files as described above, but I'm not hopeful about that. When the problem comes I can stop it by angling the screen back a bit further, or by pressing on the black plastic part of the hinge under the screen. It's got to be a cable pinch.


Chris

Oct 12, 2013 9:57 PM in response to showerkv

My Macbook Retina Pro 13" has started flickering and it was getting worse. I read the 12/15/2012 post by showerkv and oddly enough I had the exact same two files causing error messages. I followed the advice and was able to repair the files. It is early yet to be certain but the flickering that was happening every couple seconds has now completely stopped. I hope that this really fixes the problem in a permanent way. But at least for now... so far so good.


Thank you for the advice!

Oct 23, 2013 2:49 PM in response to YCLAM

I've seen a couple of posts in the support community regarding this issue. I first noticed my display flickering on a very infrequent basis about 6-9 months ago. My MBP 15" is one of the first ones made - ordered it when it was released. Before that time, I never had any issues with display quality. In the last month or so, I've noticed a marked increase in the frequency of the display flickering. I'm in the military and currently deployed. So, my setup here is much different than at home. At home, it was connected to a TB display, as well as a bunch of other peripherals. Here, I only have it connected to an external HD.


I tried the above solution; however, the display is still flickering and seems to be getting progressivly worse. If you watch the flicker very closely, you will see a title bar pop up momentarily on the lower 1/3 of the screen - seems the flickering happens about every 2-3 seconds now.


If anyone has any other ideas and/or solutions, I would really appreciate it. My MBP is outside of the warranty period right now. I sure would be disappointed though if my $3K laptop craps out before it hits 15 months old. 😠

Oct 23, 2013 3:50 PM in response to SB7523

Someone earlier in this thread mentons WiFi as the source of the problem. I finally read carefully - and then started experimenting. What I soon noticed was that:

  1. I only had flicker at home
  2. I only had flicker when an active download was going on


I switched by home WiFi channel around and after a few tries, picked channel 1.


Flicker gone!!!! OMG - !


beren 🙂

Oct 24, 2013 6:11 AM in response to berenErchamion

Wow! I turned off the wifi and the flickering stopped.


Anyone know if Apple is going to address this fault? I'm unable to find a setting to mitigate this flickering with the display. I wonder why this has progressively gotten worse?


My computer is outside the original warranty period of course...not sure if there is anything they could do to fix it anyway.

Oct 24, 2013 6:15 AM in response to SB7523

I had this problem a while ago, and I brought it into the Apple Store. They just reset the clamshell. It has to do with a wire being pinched, you really need to ask for the best person at this because its very easy to pinch. Anyway... they will most likely do a recall in 3-5 years on our model. It's a flaw in the design of the clamshell and body. But it's nothing more than that, very simple fix but could take a couple tries.


I haven't had flickering in 10 months since the fix.

Macbook pro retina flicker

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