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Macbook pro retina flicker

Dear Support,


I bought a Macbook pro retina recently, and now the screen keeps flickering, and is very annoying.

I am not sure how to reproduce it, when it happens, it will have horizontal lines cutting across the screen very quickly and disappear.

It happens randomly across all application.


It is the same as,

http://www.youtube.com/watch?v=Oq0l-bHmSYE


I have updated all patches, and still doesn't help.


Could you please advice how to fix it? Do i have to send it back?


Kind Regards

Andy

MacBook Pro with Retina display, OS X Mountain Lion (10.8.2)

Posted on Oct 17, 2012 6:10 AM

Reply
249 replies

Nov 6, 2012 2:11 PM in response to YCLAM

Me too... guess I'll be taking mine in soon. Thankfully still under warranty, but not looking forward to being without my computer for any length of time. I wish I didn't like Apple products, because lately I seem to always get defective Apple products. I had to have my Thunderbolt display replaced last month... I had a defective iPod a few years ago... and a defective Mac Pro... Their quality assurance isn't so hot.

Nov 20, 2012 6:32 AM in response to YCLAM

I also had the same issue. I searched high and low to find the sollution, and i thought maybe i could be a hardware problem.. but then i ran Color Sync with the tool "verify".. And it found 2 software problems..

/System/Library/CoreServices/Resources/Profiles/HD 709-A.icc

Header message digest (MD5) is missing.

The file is locked. Could not be fixed.

/System/Library/CoreServices/Resources/Profiles/SD 170M-A.icc

Header message digest (MD5) is missing.

The file is locked. Could not be fixed.


This problem cannot be fixed unless you change the files rights and sharing.


If you locate those icc-files, right click on them, and choose "show info" you can change the rights on the specified files. Change them all to "read and write". Do this on both files. Then run "Repair" in Color Sync.


This fixed the problem for me (no flickering for 30 minutes, before i did this the screen flickered every 2 minutes)..


Remember to change back to "read only" in both files..


Hope this will fix your issue!

Dec 10, 2012 1:06 PM in response to YCLAM

I am having the exact same issue. I have also noticed that some graphical applications (3D editors and even movie players) sometimes produce very faint "snow" on the application screens. Also using gfxCardStatus seems to indicate that the problems only occur when the computer is using the discrete nVidia graphics - it doesn't appear for me when using the integrated graphics...


I am beginning to suspect the powersupply to be the culprit actually - I don't think I have yet experienced the issue when using my Macbook on batteries.. How are your experiences with this?


I am going to bring mine in to an Apple store soon, but since one user already has had the logic board replaced without solving the problem, I kinda want to know a bit more about the problem first...

Dec 17, 2012 12:11 PM in response to YCLAM

I am still having the issue but took it to the Apple Sotre a few weeks back to have a look at it. The strange thing is that it only worked fine when we booted off of a clean copy of Mountain Lion. When I got my MPBr it came with Lion and I had to upgrade so we are thinking that it may be something not working right on the upgrade process. Will be trying a re-install this weekend to see if that fixes it.

Dec 29, 2012 3:45 AM in response to YCLAM

I haven't posted here in a while, but I have an update. I had an LG screen on my rMBP, but it became faulty and I took the computer to the Apple Store. They replaced the screen. I received a Samsung screen this time without any issues now (no image retention, thank God). Since then, I haven't had the issue at all, not even once.


I read somewhere online, I'm not sure where, where someone claimed to have knowledge about this issue and claimed its a problem from a pinched cable from the screen to the motherboard. There's an issue there apparently. I'm not saying that's the exact issue, but maybe?


If I ever come across this issue on my new Samsung screen I'll be sure to post here.

Macbook pro retina flicker

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