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Rossdac2 Level 1 Level 1 (0 points)

I updated to iBooks 3 last night on my iPad 1.  iBooks now crashes whenever I try to start it.  Is anyone else having this issue and can anyone offer a solution?  Also, is there any way to revert to a previous version of an app?


iPad, iOS 6
  • dougpan Level 1 Level 1 (10 points)

    I am having exactly the same problem.

    I backed up my iPad 1 which is running iOS 5.1.1

    I also made sure that I had a copy of all my books in iTunes.

    I then deleted iBooks 3.

    I rebooted my iPad.

    From the iPad opened up the AppStore app and re-downloaded iBooks.

     

    I attempted to start iBooks and it again crashed.

     

    I deleted iBooks from the iPad and rebooted it.

    In iTunes, I did a restore from the Backup.

     

    I again attempted to start iBooks and it again crashed.

     

    No Go

  • dougpan Level 1 Level 1 (10 points)

    FIXED - FOUND SOLUTION:

    I backed up my iPad to iTunes.

    I deleted iBooks from the iPad by holding down the iBooks icon and choosing delete.

    Since I had a backup I wasn't concerned when it said it would delete all the data associated with this app.

    I plugged in my iPad into my Macbook Pro.

    I opened iTunes on my Mac and under "Library" I clicked on Apps.

    I found iBooks and dragged it over to my iPad listed under "Device".

     

    After it was finished copying, I went into "Settings", "Apps" and chose iBooks.

    I turned off Show All Purchases to OFF.

    The note under it says: "Sows purchases availabel from the could in your library. iOS 6 or later is required.

     

    Doug

  • Pissedoffipaduser Level 1 Level 1 (0 points)

    Nope the above helped...not at all. And after deleting, rebooting, downloading app, and turning off sync bookmarks, collections, and on line content, rebooting, and attempting to start app, it still crashes. There is something wrong with the update that Apple needs to fix, yesterday.

  • dougpan Level 1 Level 1 (10 points)

    I can understand your frustration, and I'm sorry to hear you are unable to get things working.

    There is a possibility that there is a glitch in iOS 5.1.1 and when I restored it, and it automatically synchronized, I am wondering if that is what got it to work.

    If it is a problem with the iBooks app, and it is now working on my iPad 1 using 5.1.1, then why is it working now?

    Therefore, I don't think it is a problem with the new iBooks app.

    As an iOS developer, I do understand that there is a possibility that the data needs to be re-synchronized and often apps upgrade the data structure during the synchronization process.

    I have my iPad automatically syncrhonize and I didn't put that in my previous comment.

    Possibly if you try it again, it might work if you do a synchronize afterward.

     

    Doug

  • Rossdac2 Level 1 Level 1 (0 points)

    Ditto, pissedoddipaduser.  This is ridiculous.  And the point is not whether a convoluted process will allow me to use ibooks as i did up until last night.  The point is, we should not have to reload everything in iBooks just because Apple can't send out an update that is backward compatible. 

  • Pissedoffipaduser Level 1 Level 1 (0 points)

    Umm what? I have iOS 5.1.1 It's the app. I went to another discussion stream and restored the version 2.2.ipa and now I can read any of my 35 books. Will await Apple's fix.

  • Rossdac2 Level 1 Level 1 (0 points)

    Thanks, dougpan  I appreciate your patience.  But what do not understand is, if it is not iBooks3, then why did the issue only start after updating ibooks3?  Nothing else was done.  BTW, I also am on 5.1.1 too (I have to be since Apple will not let an iPad 1 upgrade to iOS 6).

  • Rossdac2 Level 1 Level 1 (0 points)

    Could you let me know where to get iBooks 2.2?

  • dougpan Level 1 Level 1 (10 points)

    Now that I've had a look at what users are saying in other discussions, something is oviously wrong.

    However, I'm not sure why mine is working.

     

    Question:

    If you check your Settings, under iBooks, what does it say for the version?

    Mine says iBooks 3.0 (1210).

    What does your's say?

     

    Doug

  • dougpan Level 1 Level 1 (10 points)

    If you click on the "Spotlight" icon and type iBooks 2, it should come up if it is still on your Mac.

    Then hold down the Command key and click on it to reveal what directory it is in.

     

    Doug

  • Rossdac2 Level 1 Level 1 (0 points)

    Dougpan.  Ditto. Same version - iBooks 3.0 (1210)

     

    And I am not on a Mac. My windows Desktop is on the others side of the country, on my desk.  Only no, wireless updates doesn't work on my iPad classic either.  We classic iPad users are being punished for being early adopters.  We are The Forgotten. 

  • dougpan Level 1 Level 1 (10 points)

    As I understand the iBooks app will have a signature that will only work on the iOS device account it was purchased to run on. I don't beleive it will work if you get a copy from someone else.

    Since you are on Windows, once you are able to get your Windows machine, you can probably find iBooks 2 by using it's file Explorer and doing a Search for iBooks 2.

    Then you can attempt to copy iBooks 2 in place of iBooks 3.

    You might want to make a copy of iBooks 3 before you delete it.

     

    Doug

  • nyckidd Level 1 Level 1 (0 points)

    As I did not have time to sit and wait for Apple to fix this, I connected my ipad to the computer and went into iTunes and selected "Books" from under my device.   This shows a list of the books that are on your ipad.

     

    I then systematically started deleting documents a few at a time, and trying to open iBooks on the ipad after every set of deletions.  Eventually, after I deleted about 30 documents, iBooks loaded and is not crashing.

     

    I started with books that I had purchased through itunes, none of those seemed to be the cause.

     

    From there, the rest were all regular PDFs..  So, from what I've seen, the cause is likely something about particular PDFs that is causing iBooks to crash.

     

    For anyone that needs to get iBooks working immediately, I would suggest backing up your device to computer, and then go through the list of books on your device as I did and start deleting a few at a time, trying iBooks to see if it crashes between every set of deletions..   Note that unless you have copies of the documents elsewhere, deleting the books this way does DELETE them and you will need to move them back onto the ipad from your original sources. 

     

    Good luck! 

  • RV6flyer Level 1 Level 1 (0 points)

    Same problem on the iPad 2 running iOS 6.

     

    Done all the things in this thread and it still crashes.

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