Hello All,
We'd like to gather some more information regading this issue. If you have expereinced a crash on launch of iBooks 3.0.1, we would like to examine the resulting crash logs. Please email me <royb@apple.com> with the following information.
1. The iBooks crash log (Instructions below)
2. Do you have PDFs in your iBooks collection, if so were they synced from iTunes or downloaded on the device and then opened in iBooks?
To gather crash logs on Mac OS
1. Sync your device with iTunes
2. In Finder, select the Go to Folder menu item from the Go menu
3. Enter in the following path and click go
~/Library/Logs/CrashReporter/MobileDevice
4. Look for the folder that has the name of your device in it
6. In that folder looks for crash logs that have iBooks in the name and have date that corresponds to when you saw iBooks crash.
7. Send the crash log to me <royb@apple.com>
8. Please make the subject line iBooks 3.0.1 crash log
To gather crash logs on Windows XP
1. Sync your device with iTunes
2. In Windows Explorer navigate to the following folder
C:\Documents and Settings\<USERNAME>\Application Data\Apple computer\Logs\CrashReporter
3. Look for the folder that has the name of your device in it
4. In that folder looks for crash logs that have iBooks in the name and have date that corresponds to when you saw iBooks crash.
5. Send the crash log to me <royb@apple.com>
6. Please make the subject line iBooks 3.0.1 crash log
To gather crash logs on Windows 7/Windows Vista1. Sync your device with iTunes
2. In Windows Explorer navigate to the following folder
C:\Users\<USERNAME>\AppData\Roaming\Applecomputer\Logs\CrashReporter
3. Look for the folder that has the name of your device in it
4. In that folder looks for crash logs that have iBooks in the name and have date that corresponds to when you saw iBooks crash.
5. Send the crash log to me <royb@apple.com>
6. Please make the subject line iBooks 3.0.1 crash log