This is pretty SAD!
New Mac MINI - 2.3 i7 chip -
Can not update -same as you
Two "Senior Engineers" - refused to take my call, the first level guy was great .. I showed him the articles - first level guy believed there is a larger issue here - ( previously - i worked with 3 different 1st level support folks)
The next level guys - refused my call. Stated that since no "Offical Senior Engineer" had commented on this thread, or any other thread simular - this means absolutely nothing.
Whats funny - I bought a mac mini at 9:30 am today. After seeing iPhoto would not update because 10.8.2 was required - i attempted to look for the .2 update. It wasnt in any option - Manually downloaded the update - and it would not apply because it says the volume is not supported. After attempting to start in safe mode, add another user finally tried to reinstall osx. Status bar said it would take 2 hours and 30 mins. 2 hours and 15 minutes later - status bar read: 2 hours and 30 mins. Frustrated - returned it to the store - now there is a wait since everyone is there -
Got a another new mini - powered it up - same issue -
No resolution -
Senior Engineers discounted this thread and many like it on 9to5mac.com and cnet - as it means nothing -
So no solution in sight - but its something obviously with the code on these new macs - or the macs on the apples side - ect -
This was the worst experience i have had with Mac - i own 5 - and the iphone 4g issue .. returned three times - I hope this isnt a trend with future mac products ... i switched to mac back in 2006 to avoid these types of issues. Maybe the great stable days are long gone -