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Can't install OSX downloads "Disk doesn't meet requirements"

Brand new Mac Mini 2012 2.3 quad Core i7. When attempting to install any Mountain Lion updates downloaded from Apple support site (10.8.2 or 10.8.2 Supplemental update) Installer will not proceed and says "Can't be installed on this disk. This volume does not meet the requirements..."


Happened on two identical brand new mac Minis with no other data on them, and Apple senior tech support said they had never seen it and had nothing else to try after wiping the drives and reinstalling several times.


Just curious if anyone else has seen or could duplicate this issue.

Posted on Oct 27, 2012 8:16 PM

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Posted on Oct 27, 2012 8:19 PM

Late 2012 iMac and Mac mini need a special Mountain Lion update > http://support.apple.com/kb/DL1603 It will update Mountain Lion to 10.8.2, so Mountain Lion will be up-to-date after you apply this update

69 replies

Jan 6, 2013 11:22 PM in response to Barry Brown3

Barry Brown3 wrote:


The video problem I'm referring to is the inability for the mini to drive a Wacom Cintiq 20WSX monitor at its native 1680x1050 resolution. A previous mini 2011 worked fine. I've tried both the Apple Thunderbolt-to-DVI and Apple HDMI-to-DVI adapters. Both can go no higher than 1280x1024. Perhaps the video problem is related to the 10.8.2 update being pulled from distribution.


I'm having the exact same issue with my 13" MBP Retina and my Wacom 20WSX. I'm guessing it's something to do with the Intel 4000HD Graphics since my 15" MBP Retina works perfectly with the 20WSX.

Jan 22, 2013 10:16 PM in response to Barry Brown3

I have this exact problem. I have the Cintiq20WSX and I bought the new MacMini running OS 10.8.2 and can not get the native resolution. I have tried 3 different MDP to DVI adapters and one worked for about a day then went out. The Cintiq still works on my old late 2006 24" iMac via the Mini DVI to DVI. Apple Genius bar were stumpped too. I think it is the OS. I had the same issue on the late iMac but upgrade to Mountian Lion and the problem was fixed. There is something not right in the OS 10.8.2 that is causing this I think unless anyone has a suggestion to fix this issue.

Jan 27, 2013 2:16 PM in response to RonnieSan

I have this exact problem. I have the Cintiq20WSX and I bought the new MacMini running OS 10.8.2 and can not get the native resolution. I have tried 3 different MDP to DVI adapters and one worked for about a day then went out. The Cintiq still works on my old late 2006 24" iMac via the Mini DVI to DVI. Apple Genius bar were stumpped too. I went to Apple and everything points to the Intel 4000hd graphics card. All other Macs at the apple store not using that graphics card give the proper native resolution. The Apple Genius Bar folks had no answers for what is going on. This is all very frustrating. I may have to buy an older Mac that uses a different t graphics.

Can't install OSX downloads "Disk doesn't meet requirements"

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