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I updated to OS 10.8.2 and now Pages won't open

I updated to OS 10.8.2 and now Pages won't open

iMac, OS X Mountain Lion (10.8.2)

Posted on Nov 2, 2012 8:16 AM

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Posted on Nov 2, 2012 8:34 AM

In /Applications, select the Pages icon. Then type command+eye to Get Info. What version of Pages do you have installed? What version of OS X preceded this upgrade?

18 replies

Jan 9, 2013 3:20 PM in response to ted39

Hi guys. I have the same problem. Just got a new MBP as my old one died.... running 10.8.2. Installed my iWork '09 software, and upgraded it to v4.3...


It will open, but I can't start a new document or open anything from the Template Chooser. There is no Temp Chooser, only a black screen, then after about a minute the spinning wheel of death. Closely followed by a crash and a need to force quit.


I have reinstalled the software and re-upgraded it. Nope. Followed the directions on this post and deleted the preferences, but pages just creates a new plist file and does the same thing. Considered throwing my mac out of an open window from somewhere up high, but I might just give it another (waisted) day to figure this out.


Über frustrating, as I need to get some invoices and resumes out to pay for the purchase.


Cheers, Aaron.

Feb 18, 2013 6:06 PM in response to ted39

OK, everybody try turning of iCloud "Documents & Data" in your iCloud Settings and try opening Pages. That does the trick for me. Not sure what is causing this and how to fix it, but for now at least the workaround works. I would still prefer to be able to use iCloud for what it's worth.


Funny things is that this only happens with my wife's account. If I switch over to my account, I can open pages just fine with iCloud "Documents & Data" turned ON.


Does this work for anyone else?

Feb 18, 2013 8:42 PM in response to MacinthassAlex

Problem solved - at least in my case. My keychain was definitely messed up. The keychain folder was more than 1GB large and contained tons of files. I was not able to reset the keychain and repairing it did not help at all. So I ended up deleting it and now, Pages works just fine.

If you are experiencing this problem with pages, please check these things and see if that doesn't help!

I updated to OS 10.8.2 and now Pages won't open

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