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Ipod Won't sync to Windows 8 PC

My PC with Windows 8 was crashing after syncing my Ipod Nano. I was not experiencing the problem when Syncing my IPAD nor my classic IPOD. I was getting a blue screen with a message WDF_Violation after sync my IPOD NANO. I followed a recommendation I found ina MS forum of uninstalling Itunes and some other Apple applications and then reinstalling everything, but the problem persisted. I had the impression that a violation was triggered when Itunes was trying to automatically eject the NANO, but it was hard to tell due to the blue screen error. What I decided to do is to check on the IPOD Nano SUMMARY page ENABLE DISK USE. This requires to manually eject the device before disconnecting it (Task bar, right click on devices and then select the IPOD NANO to disconnect your IPOD). I have connected/disconnected the IPOD NANO multiple times and so far so good, no blue screen. Has anybody experienced this problem and found a different solution?

iPod nano (6th generation), Windows 7, WINDOWS *

Posted on Nov 10, 2012 9:36 PM

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38 replies

Nov 25, 2012 1:02 PM in response to gleonb2012

So, after spending a few hours on the phone with an Apple tech person - who was trying his best to figure this out - I brought his attention to these messages. We finally figured out that Windows 8 driver for the new generation ipod nano & the latest version of itunes do not like one another. It has to be the three of these items together before it crashes. The driver is not working properly in this scenario. I did discover that I can add a few items at a time and it will work. When I tried to synch my entire library for first use with the new nano it would not do it. By adding 10 or so items at a time I finally got what I wanted on the ipod. When it crashes it also causes the nano to turn off after a minute or so and it has to be reset to factory settings before use again so you don't want to get too agressive with adding items to it because once it crashes you'll have to give up everything you have on there to reset it and get it to stay on. Very frustrating.


Microsoft needs to fix the Windows 8 driver!

Dec 20, 2012 9:44 AM in response to gleonb2012

I am also having this problem with my 3rd, 5th, and 6th gen nanos. The v11.0 of iTunes resulted in the same BSOD every time iTunes loaded or when trying to sync. I set iTunes to run in Win XP and Win 7 compatability modes and it seemed to work for a while. After the 11.0.1 update though, I'm getting blue screen again. I seriously tried 10 times this morning to sync a couple podcasts to no avail.


I've looked for viable alternatives....WinAmp, MediaMonkey...and they're just not as convenient as iTunes.


Apple...Microsoft....patch, new version, new driver.....SOMETHING?!?!?! PLEASE!! This BLOWS.

Dec 28, 2012 11:48 AM in response to tlutes

The person I have been communicating with keeps sending me stupid info and articles to read. NONE of it has helped with the blue screen WDF_violation (more accurately *** to me) I get every time I even connect my iPod nano to my computer that has WIndows 8. I also think Windows 8 and Apple (iTunes) have a problemwith one another. I can open my iTunes and listen to the music I have purchased from iTunes, but when I try tp sync and download it to my iPod nano by connecting my nano to my computer I immediately get a blue screen and a ***_violation code. The computer asks me if I want to send the info to Microsoft and I have sent it a dozen times. Now I don't waste my time with that because they apparently don't look at the info and do anything. I am no techie, so I'm pretty much screwed. I can still buy music on iTunes but will never buy another until I am able to sync my nano and download the tunes to it so that I can listen to them independent of my computer.


<Edited By Host>

Jan 1, 2013 9:32 PM in response to gleonb2012

Help home | Browse help | Contact support Set up a device to sync in Windows Media Player You can use Windows Media Player to copy music, videos, and photos from your Player Library to a portable device, such as a compatible MP3 player. This is called synchronizing, or syncing. There are two ways to sync items to a device: one is automatic, and the other is manual. When you connect a device to your PC for the first time, Windows Media Player selects the sync method that works best for your device, depending on the device's storage capacity and the size of your Player Library. After your device is set up the first time, you can choose a different sync method if you want. Show all Automatic sync Manual sync To set up your device 0. 0. 0. 0. Switch to Library button 0. • • To choose what files sync automatically 0. 0. 0. 0. Switch to Library button 0. Sync options button 0. 0. • • 0. To switch between automatic and manual sync 0. 0. 0. 0. Switch to Library button 0. Sync options button 0. 0. • • Was this helpful?

Ipod Won't sync to Windows 8 PC

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