I am connected to the hotel wifi network, but the login screen does not appear.

Hi,


I am connected to my hotel wifi network, but the login screen does not appear. I am able to access the login page on my PC, but on the iPhone it does not appear and just tries to connect to the webpage (e.g. google.co.uk), and eventually gives up. I've tried opening pages in Safari and Chrome, but none cause the login screen to appear. I have also tried trying to log into the login page that the PC opens when connected to the wifi, but the same thing happens. I am using a iPhone 3G with the latest iOS version 6.0.1.


Is there a way to make the iPhone try to open the login page?


Ben.

iPhone 3GS, iOS 6.0.1

Posted on Nov 14, 2012 1:35 PM

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Posted on Jan 19, 2017 8:56 AM

I have an iPhone 7plus and it does this at work. EVERY SINGLE DAY. I have saved off a series of hyperlinks in a note that I click on to get the login page to show. Seems to do the trick every time. Just need to click one of them.


www.airport.us

www.thinkdifferent.us

www.appleiphonecell.com

captive.apple.com

www.itools.info

www.ibook.info

84 replies
Question marked as Top-ranking reply

Jan 19, 2017 8:56 AM in response to ben_rico

I have an iPhone 7plus and it does this at work. EVERY SINGLE DAY. I have saved off a series of hyperlinks in a note that I click on to get the login page to show. Seems to do the trick every time. Just need to click one of them.


www.airport.us

www.thinkdifferent.us

www.appleiphonecell.com

captive.apple.com

www.itools.info

www.ibook.info

Dec 2, 2017 9:33 PM in response to ben_rico

I work at a hotel and this happens to me daily. My fix is to open an incognito tab in my browser and type anything in the url bar. This will force a redirect, but before the login page pops up, it may prompt that you are trying to "visit an unsafe site." At this point you can either view the certificate, or you can select visit the site anyways. You should choose to visit the site anyways, then the hotel login will open. Cheers!

Mar 31, 2017 4:52 PM in response to ben_rico

Tried everything in the thread. Finally I decided to call the hotel and ask for their IT department (Marriott). They asked for my WiFi MAC address on my iPhone 6, deleted me on their network, reset the firewall, and boom-worked. They told me this happens from time to time - no explanation and suggested it's the network not the phone. So you may want to simply go that route and speak to their I IT folks.

Sep 22, 2013 4:19 AM in response to ben_rico

Just an FYI for anyone having this problem... You can fix it by manually typing a new web address in the browser. That will force a reset. If you were trying to get to google.com and couldn't get to the hotel/cafe network login screen, in the address bar, type www.apple.com. This should force a reset of any cache and bring you to the hotel's login screen for authentication. Cheers, Tim.

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I am connected to the hotel wifi network, but the login screen does not appear.

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