I am connected to the hotel wifi network, but the login screen does not appear.

Hi,


I am connected to my hotel wifi network, but the login screen does not appear. I am able to access the login page on my PC, but on the iPhone it does not appear and just tries to connect to the webpage (e.g. google.co.uk), and eventually gives up. I've tried opening pages in Safari and Chrome, but none cause the login screen to appear. I have also tried trying to log into the login page that the PC opens when connected to the wifi, but the same thing happens. I am using a iPhone 3G with the latest iOS version 6.0.1.


Is there a way to make the iPhone try to open the login page?


Ben.

iPhone 3GS, iOS 6.0.1

Posted on Nov 14, 2012 1:35 PM

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Posted on Jul 5, 2017 6:19 AM

Just a heads up from the other side. I worked tier 2, now working tier 3, support for hotel wifi networks. The most common issues I encounter:


1.) Navigating to HTTPS sites. THIS IS THE MAIN KILLER. HTTPS sites are secure, and their are still plenty of network devices that do not redirect this properly. Navigate to a HTTP site such as: captive.apple.com, www.CNN.com, www.purple.com; this will trigger the redirect to the portal page.


2.) DO NOT USE APPS. its hard to believe, but Facebook, Twitter, Snapchat.....these all use HTTPS sites. Going to the app, and expecting to be redirected just wont work. Use your browser, and follow the above suggestion.


3.) Turn off your data!!! Most devices, regardless of vendor, will eventually experience issues maintaining multiple connections. You can mitigate this by remembering to only use 1 connection. If it is wifi, shut off cellular data.


4.) Work devices. Makes sure you do not have a static IP address set on the device. If you do not know, ask your work IT guys. You might get lucky here, and their; but do not count on it everywhere. Someday your 192.168.x.x device will meet my 10.10.x.x network, and it will waste ALOT of your time.

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I am connected to the hotel wifi network, but the login screen does not appear.

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