Can't update from 10.8.1 to 10.8.2

Although I agree with most of your assessment, this one has no validity. A company that fails its customers eventually fails, unless the company is protected by the government. Witness CountryWide and Wachovia as the former and GM and Chrysler as the latter.

When a company become big it also becomes greedy and tends to underestimate the very consumers who made them rich.

Among the golden rules of technical support are (1) to communicate to the customer how they are affected, and (2) to provide interim workarounds to ensure business continuity. These don't necessarily apply to consumer-grade support, but the Mac line of computers have the highest commercial and enterprise penetration, and the highest retail value among Apple's overall product line. And I'm not seeing either of these rules followed.

I would wager that major enterprise and EDU accounts have received details about this bug and resolution timeframe. However, we peons are kept in the dark in a vain attempt to prevent PR blowback.

Apple has just released a 10.8.2 update for Late 2012 iMac, Mac mini and MacBook Pro > http://support.apple.com/kb/DL1611

The new 10.8.2 is reportadly out according to macobserver.com. I didn't read any of the details just the headline (10.8.2 supplement 2 released). I'm not home or I would be sprinting to my computer to get the update. Maybe some of the others here can test it out for the rest of us ;-)

J.T.

Nope...Software Update does not show any new Update. I believe this is only for new Systems that already run the "broken" 10.8.2 update before it has been pulled.

Download it from Support website

Just did: As I said it only works on new Macs that already run 10.8.2. No luck for those many users who got their new Mac after the update has been pulled.

Can confirm what Galatian wrote: just downloaded this supplement update running 10.8.1 on my system. When trying to install it it just says that my computer does not support this software.

So I guess this fix is just for people who already have been updating to 10.8.2.

Hopefully Apple comes out with a fix for us with 10.8.1 on late 2012 machines as well now...

Chris

This is a laugh. Steve, we miss you! Please come back and save your company.

scarry.... no longer trust patches from Apple after it messes up my MBP =<

chris241181 wrote:

Can confirm what Galatian wrote: just downloaded this supplement update running 10.8.1 on my system. When trying to install it it just says that my computer does not support this software.

So I guess this fix is just for people who already have been updating to 10.8.2.

I get the same message trying to apply it on my 15" MBP-R which was updated to 10.8.2.

Purchased MacMini today from apple store.

All 4 of these do not install on the brand new computer:

http://support.apple.com/kb/DL1611

http://support.apple.com/kb/DL1580

http://support.apple.com/kb/DL1600

http://support.apple.com/kb/DL1581

Model Name: Mac mini

Model Identifier: Macmini6,1

Processor Name: Intel Core i5

Processor Speed: 2.5 GHz

Number of Processors: 1

Total Number of Cores: 2

L2 Cache (per Core): 256 KB

L3 Cache: 3 MB

Memory: 4 GB

Boot ROM Version: MM61.0106.B00

What can I do to get to 10.8.2?

Same goes here with me. I just bought my Macbook pro retina 13".
cant update it. From Philippines

thank you publicme, this worked brilliantly... shame Apple is not owning up to this

I've just got off phone from Apple Support here in Germany. The problem is known and she said the new patch will be pisted until mid next week. Still can't believe it is taking this long considering that people can't use their productivity apps, but at least we have a conformation as to when we can expect the problem to be solved.