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Cannot Update Apps.

I am attempting to update a couple of my apps (Xfinity Connect and vSSH) and neither of them will download to update. I then tried removing the existing version of the app and re-installing it. That does not work either. You click install and the install bar appears in the icon then disappears and the button returns to install from installing.

From iTunes I get error 11111 from my iTunes dl for certian apps.

I also tested on my iPad, iPhone 4 and iPhone 5, no difference.

What is going on?

iPhone 5, iOS 6.0.1, also tested on IPad2 and iPhone 4

Posted on Nov 19, 2012 7:45 AM

37 replies

gs_mac

Level 1

4 points

Nov 21, 2012 12:05 AM in response to Gordon.setter

Today it's working also here in Italy, and according to another couple of threads in the forums they've eventually fixed their bug. I've reached the personal record of 75 app updates waiting to be downloaded and now they're flowing down the pipe.

Nov 21, 2012 7:31 AM in response to Gordon.setter

Hooray. No response from Apple to my open support ticket and/or to the threads here in the discussion forums, but at least for me the problem resolved itself last night and continues to function fine. I had confirmed it working on my devices last night and confirmed iTunes operation this morning. It appears to have been iFixed.

jspina

Level 1

0 points

Nov 21, 2012 8:50 AM in response to Gordon.setter

I'm also having an issue updating apps since upgrading to Windows 8. Initially, ALL my apps disappeared in iTunes...I was able to get those back onto my computer; but I can't do updates (also can't sync my iPhone 4).

Any advice?

Thanks!

Janie:)

Khuntom

Level 1

0 points

Nov 21, 2012 10:37 AM in response to Gordon.setter

I still have the Problems on 2 iPhone 4S and 1 ipad

Other Colleges Herd in Germany don't have These Problems.

Best regards

Tom

Vir3x

Level 1

0 points

Nov 21, 2012 12:03 PM in response to Khuntom

I still have the problem that updates and apps do not load. The apps remain at the "Waiting" state. Strangely enough this happens only on my iPad 3 whereas everything is fine on iPhone 4 and 4S, so it does not seem to be related to my iTunes account.

As I've tried everything (logging off from my iTunes account, rebooting, resetting to factory settings, deleting apps to force a clean install) I'm getting disappointed now as I would not want to reset the iPad completely.

Any advice?

Thanks!

Daniel

Vir3x

Level 1

0 points

Nov 21, 2012 8:48 PM in response to Vir3x

I got the solution now: There was one suspended download of a song from iTunes Match in the queue which halted all other pending downloads from the app store and even from Newsstand.

The easy solution was to delete that download of that one song from the Downloads List in the iTunes app. Immediately after that the downloads of updates resumed.

Hope that helps!

Nov 27, 2012 6:45 PM in response to Vir3x

vir3x, that worked for me too. thanks.

Cannot Update Apps.