Want to highlight a helpful answer? Upvote!

Did someone help you, or did an answer or User Tip resolve your issue? Upvote by selecting the upvote arrow. Your feedback helps others! Learn more about when to upvote >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

change security question answers?

I wrote the answers to the security questions and now when it asks me to enter them it states the answers are incorrect. I need to authorize a new device to make purchases with this Apple ID and I can not, as I can not answer the security questions.

iPad 2, iOS 6.0.1

Posted on Nov 20, 2012 10:43 AM

Reply
2 replies

Nov 20, 2012 10:47 AM in response to kat1skis

Frequently asked questions about Apple ID - http://support.apple.com/kb/HE37 --> Can I change the answers to the security questions for my Apple ID? --> Yes. You can change the answers to the security questions provided when you originally signed up for your Apple ID. Go to My Apple ID (http://appleid.apple.com/) and click Manage your account.


Forgotten security questions - https://discussions.apple.com/thread/3955839?answerId=18402551022#18402551022 and https://discussions.apple.com/thread/4022217


More involved forgotten question issues - https://discussions.apple.com/thread/3961813


Kappy 09/2012 post about security questions - https://discussions.apple.com/thread/4295386?answerId=19569468022#19569468022


John Galt's tips (09&11/2012) - https://discussions.apple.com/thread/4370293?answerId=19809294022#19809294022 and https://discussions.apple.com/thread/4489810?answerId=20229239022#20229239022


If none of the above work, contact iTunes Support at http://www.apple.com/support/itunes/contact/ and follow the instructions to report the issue to the iTunes Store.

change security question answers?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.