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Level 1

1 points

Hotmail smtp.live.com server will not connect

Since yesterday Mail on my iMac will not connect with the Hotmail smtp.live.com server for sending e-mail. Whenever I try and send I get amessage saying the server is offline. I've made no changes to the machine which is running 10.8.2. I've tried deleting and recreating the account -- no joy. I've tried different port settings and SSL is selected I've tried setting up the account on another Mac, still no luck. But setting up Hotmail in Microsoft Entourage works fine. Google mail and Yahoo mail also work fine in Apple Mail.

Can anybody help? Thanks.

Ray

iMac Intel Core 2 Duo 3.06 GHz 4 GB RAM, Mac OS X (10.5.8), Connected to Time Capsule 1TB via Ethernet

Posted on Nov 26, 2012 8:47 AM

Best reply

Untzy

Level 1

8 points

Posted on Nov 27, 2012 1:56 AM

Hi,

Im having the exact same problem, email has worked fine since 2008 and on friday it stopped allowing me to send email. I have no problem recieving, or sending from my iphone over the same newtwork my mac is using.

The smtp.live.com server is showing as offline, having tried changing ports, deleting and reinstalling my account.

I no longer have tech support from apple, and have reached the point I no longer have any idea what to try in order to resolve this issue.

Im based in the UK, using snow leopard on a 2008 machine and my service is provided through BT infinity.

Any help would be greatly appreciated.

Regards

Phil

View in context

43 replies

Jun 9, 2013 11:21 AM in response to Ray Walter

Check the SSL box and Make the port 587. It solves the issue.

Eric Root

Level 10

684,057 points

Jun 9, 2013 11:35 AM in response to Ray Walter

Hotmail Account Setup

maxlabi

Level 1

0 points

Aug 27, 2013 12:57 PM in response to Haggie

Thanks Haggie

Worked for me too!.

Stupid BT should let us know that this is a problem..

clevluv

Level 1

0 points

Sep 3, 2013 2:45 PM in response to Ray Walter

Thanks Haggie - can't believe how inconvenient this has been. Without people like you posting solutions many more of us would be up a river without a paddle. Checked BT forums and a couple lead back here. Can't imagine how many people simply ditched their email account and set up new ones.

Csound1

Level 9

59,973 points

Sep 3, 2013 2:50 PM in response to clevluv

Ditching a Hotmail account and getting something else is a good thing. 😐

Sep 3, 2013 2:47 PM in response to clevluv

pleas why don’t show me payment none in itunes

Csound1

Level 9

59,973 points

Sep 3, 2013 2:50 PM in response to muhammadfarajhama

muhammadfarajhama wrote:

pleas why don’t show me payment none in itunes

What?

Sep 20, 2013 6:37 AM in response to Haggie

Thanks, Haggie, that fixed it for me.

SURF1990

Level 1

0 points

Oct 4, 2013 10:01 AM in response to Haggie

Spot on Haggie, fixed, thanks you! What does changing the DNS actually do?

Profster

Level 1

0 points

Oct 10, 2013 2:19 PM in response to Ray Walter

Thank you - this worked for me too.

FluffyA

Level 1

0 points

Dec 20, 2013 1:15 AM in response to Haggie

Brilliant, we'd spent ages fiddling around with my mum's Mac, she took it into the Genuis Bar and obviously it all worked fine as they dont have BT in there.

We can now send through the bt server and the hotmail server, thanks everyone 🙂

Jan 24, 2014 7:30 AM in response to Haggie

Many thanks Haggie have spent the last 4 days trying to resolve the same problem Changed DNS to 208.67.222.222 mail now going out on my Imac

Message was edited by: wembley2014

Jul 20, 2014 6:21 PM in response to Ray Walter

I read where someone simply went to Advanced settings, and checked the box where server removes copy of message, see below (OSX 10). Seems stupid, but it worked, after much frustration.

Hotmail smtp.live.com server will not connect