I get the "Unable to Move Message. The message could not be moved to the mailbox Trash". whenever i try deleting from my ipad 2. I am unable to delete from Trash...HELP

I get the "Unable to Move Message. The message could not be moved to the mailbox Trash". whenever i try deleting from my ipad 2. I am unable to delete from Trash...HELP!


Additional info...I am trying to delete these emails from a Webmail address. the Trash currently has 11 messages and they arent being deleted.

iPad 2, iOS 6.0.1

Posted on Nov 26, 2012 11:36 AM

Reply
25 replies

Aug 22, 2013 1:11 PM in response to King_Penguin

King_Penguin wrote:


...

If you still can't delete them then go into Settings > Mail, Contacts, Calendars, select the account on the right-hand side of that screen, select Account, then Advanced, Deleted Mailbox, and under On The Server tap the 'Trash' folder so that it gets a tick against it - then come out of that series of popups by tapping on the relevant buttons at the top of them and then see if you can delete emails.

Worked for me! I set the trash to the server's trash and all is well. Thanks 🙂

Nov 7, 2013 12:26 PM in response to GaryiPhone

I've found that quitting Mail and resetting the iPad will resolve these problems. Hopefully it'll work for you too.


Double click the Home button to show the screen with running and recently used apps. Each app icon will have a sample page above it. Flick up on the page (not the app icon) and the page will fly away and the app icon will disappear. This quits that app. Then reset your device. Press and hold the Home and Sleep buttons simultaneously until the Apple logo appears. Let go of the buttons and let the device restart. See if that fixes your problem.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

I get the "Unable to Move Message. The message could not be moved to the mailbox Trash". whenever i try deleting from my ipad 2. I am unable to delete from Trash...HELP

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.