Play counts not updating? - iTunes 11

Just for the record, disabling crossedfade does not solve the problem for me.

Disabling crossfade works for me, but frankly it's not acceptible that it doesn't. Please fix.

apple please fix this ASAP.

A friend of mine had this problem. I decided to troubleshoot a bit by trying to duplicate this bug on my own machine. But when I turn on crossfade, my play count still works without any issues.

Out of curiosity, Hackintosh, are you on an Apple machine? (I'm assuming from your user name you are.) Maybe this is a problem that only happens with the Windows version. I've certainly noticed that there are other Windows issues (such as the maximize button not working).

It happens on Macs too, I found you have to stop and restart playback before the issue appears. I found crossfade is also not working which may be a part of this issue as well.

I've played with itunes for a few days now and have found 2 things that allow the play count to work. 1. disable crossfade. 2. clear up next. The thing with clearing up next after every song you play is it'll be superiorly annoying. The thing with the crossfade is that when you disable it you have to pause the song you're listening to and then start playing again. If you don't do that then it wll not update play count. If you like you can even restart itunes and it will work. I've tried this on 3 Mac computers (Macbook Air, Macbook Pro, & Mac Pro) and 2 Windows computers (Desktop with Windows 8 & Laptop with Windows 7) It work on all of these computers just fine. I hope apple comes out with a fix for this in their next update and really soon. My smart filters are suffering.

The usual crap from Apple scarcely comes from the Technical Sector and very often from the 'Great Ideas' and tortuous thinking of the Commercial Blokes.

It's quite hard to figure out how such a stupid thing wasn't noticed and fixed, it doesn't take the Lord of Programmers to update playcounts.

So the question is why? has anyone for instance noticed a different behaviour of tracks bought at the Itunes Store vs. other outsourced? (just an example).

To cause some minor nuisance like this to those who don't buy by them, it's quite typical.

Crossfade isn't turned on and neither "Play Count" nor "Date Last Played" seems to work for me.

Me neither. Crossfade is off, computer restarted, itunes restarted a few times. Cleared up next several times. Play count simply doesn't update when syncing from my ipod.

The issue discussed in this thread is playcounts not updating when being played in iTunes on the computer. Playcounts not syncing from an iPod is a different issue which is usually a problem with the iPod. An iPod set to manually manage music and videos will not sync playback histories to iTunes. If the iPod is set to auto sync try Resetting the iPod.

The Reset procedure is non-destructive and varies from iPod to iPod. With a touch hold the Sleep and Home buttons till you see the Apple icon. With a click wheel iPod hold the center and Menu buttons till it restrats.

I too have several smart playlists that are based on last played counts. I wish that apple would fix the crossfade feature so that it counted the song as played. The harsh transitions between songs is not an option that I'd like to keep. I want the best of both worlds. Surely apple can resolve this! Please help!

Crossfade wasn't enabled for me, yet I still had the problem. I did the following:

1. Enabled crossfade, closed preferences
2. Reopened preferences, and disabled crossfade again

Play/skip counts began updating as expected.

I had this problem due to iTunes match, which was not allowing the play count to be updated and some times it would revert back to play count couple of days or weeks back. I used drugs scripts to update the play count in iTunes and reset iTunes match by holding the option key and turning off itunes match and then turning iTunes match back on by holding the option key. After this the play counts would be retained.

Its a bug as it keeps recurring and have to do this a regularly.

I meant Doug's scripts. 🙂. Cant seem to edit the post above.