That's missing the point. The point is, Mac users *want* to use iTunes because it is/was the best Mac player/database available. DIssatisfaction with a product does not indicate whining, immaturity, bickering, or any of the number of words detractors on this forum have used to belittle the issue.
It is not at all uncommon that people can be dissatisfied with a company's product and still use other products made by that company. The point is, lots of folks here probably don't have the time, money, or resources to deal with the hassle to restructure their music lifestyle. They just want a product that "just works", as Apple has demonstrated in the past. iTunes 11 is not a product that "just works". It fails to increase productivity, for example. Some features that were one-click-and-done and batch-capable are now multiple clicks or one-at-a-time features.
What with having several Apple devices, iTunes can be seen as the central hub around these devices. iTunes should be a very sophisticated program to handle the many varieties of user experiences. Instead Apple has decided that the user experience be limited to what they think is the correct "experience". People are frustrated with an iTunes music listening and cataloging environment that has gone hostile.
Lastly, about cover art: a lot of people spent a lot of time on cover art. iTunes used to retain some aspect of the LP/singles artwork concept that almost disappeared with CDs. You could have nice, big, beautiful, hi-res cover art. Or, you could totally ignore the cover art. That was the choice. Now it's gone. I think having the art limited to what it is in iTunes 11 is an insult to the people who have spent so much time developing their user experience and now feel disconnected and perhaps a tad angry.
That Apple could and is being disdainful of any perecentage of its user base is disturbing. Sure, not everyone is going to be happy with an update. But it seems a lot of users are not happy with iTunes 11. Apple doesn't seem to be listening. I mentioned in an earlier post that I was leaving iTunes, so you'll be happy to know I am making a mature decision. I can't help, however, wish that I weren't. It's going to take a lot of work rebuilding my database and transitioning, and of iPhone synching I still don't know about that. But why do this conversion at all? Wouldn't it be easier for Apple to redesign iTunes back into more than just a music player/Store hub? I still use Apple products, and likely will continue to do so, but my whole idea of building an all-Apple entertainment environment is going out the window.
Written without the help of a spell-checker that ought to be featured in Apple Support Communities.
