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iTunes 11 doesn't seem to allow proxy authentication

When I was using iTunes 10 to connect to the store I was asked to provide proxy authentication.

Upon upgrading to iTunes 11 I just get a "could not connect" message with no requests for authentication.


Any ideas?

iTunes 11-OTHER, Windows XP Pro

Posted on Nov 29, 2012 5:00 PM

Reply
22 replies

Feb 6, 2013 9:31 AM in response to stevegnz

The editing of plist works for me, however I have to re-do it once a month whenever my corporate password expires. iTunes is the only app I've ever used that doesn't behave properly with proxies. What's annoying is that this has been a problem ever since the first version of iTunes for Windows. It got better for a while and now with iTunes 11 the problem has gotten worse again. I'm just fed up with it.

Feb 6, 2013 8:28 PM in response to thekenty

theKenty,


The problem cleared up for me after I edited the plist file. About a week after editing the plist file, I also downloaded updated versions of itunes (now using 11.0.1.12) and icloud control panel (v2.1.1)


I have not had any repeat of the problems when my work VPN's password changes.


One thing to note is that when I am using my work VPN, I need to enter my login credentials twice when using itunes. I do NOT ask itunes to remember my details.


If you have asked itunes to remember your login credentials then that may be the cause of the problems you have when your password changes.


Hope that is of some help.

iTunes 11 doesn't seem to allow proxy authentication

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