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iTunes 11 won't import new music

I had music imported back prior to 11 and it all seems fine. I was able to download new podcasts and have them show up. However, for some reason, when I try and drag music into the main music area, or on the menu bar on the left, nothing imports. All files are mp3s, locally located and have always worked in the past, so I'm unsure what's going on. Has anyone had a similar issue? I've tried restarting itunes and restarting the computer and the problem persists.

MacBook Pro with Retina display, OS X Mountain Lion (10.8.2)

Posted on Nov 30, 2012 2:29 AM

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119 replies

Jan 12, 2013 9:58 AM in response to andrewfawcett

andrewfawcett, I agree.


Folks who read both the iTunes Windows & iTunes Mac (I have a new MacBook Pro) all have the same problem:


when importing a CD, as we all have been since the beginning of iTunes, it normally appears *both* in the iTunes SmartPlaylist "recently added", and should ALSO appear in your own "Music" library.


For Apples benefit, and to be clear, what is happening is that the imported CD is NOT showing up in the "Music" library. Nor in "Search Library".


To be clear: the problem occurring is that iTunes *does* properly:

-rip all tracks to an appropriate folder, appropriately located in the iTunes folder (look in Finder to verify)

-list all these tracks in "recently added"

-allow you to play the tracks from "recently added" as you can from any other play list.


What iTunes is NOT doing properly:

-iTunes is NOT showing these tracks in the music library

-iTunes is NOT showing that they exist at all if you use search.


I have tried all the "supposed" workarounds, and the ONLY consistency across all of them is the following:

-iTunes MATCH IS THE CULPRIT

-Some recommend cancel & sign out of match, and then sign in again -- that works

-I suggest a simpler approach: SIMPLY SELECT "UPDATE ITUNES MATCH" and viola, the tracks will appear in the library when done.


APPLE: please fix this -- this will drive the average consumer crazy. "I imported my CD so I could use it & it's not there" -- this has been going on for months.


Please, please pay attention to this & offer us a fix in 11.0.X (NOT fixed 11.0.1 (12))


Thanks.

Jan 18, 2013 1:26 PM in response to carSF

Thanks carSF, that was very thorough and the EXACT problem I was having. Imported songs will play from the search bar, but don't show up in the library for hours/days.


I tried to quit iTunes and re-open several times. Re-starting does nothing. PATIENCE was the only thing that worked. They just showed up randomly about 30 minutes after importing. I could physically SEE the files in the folder. I tried to go to my apple account (through iTunes) and it won't connect. Not sure if that's affiliated in some way(?) My internet is fine. After quitting a few more times and re-opening it's finally working.


iTunes you seriously need to fix this. The new iTunes is absolutely terrible, and I'm quickly losing patience with it.

Jan 21, 2013 10:36 PM in response to PerfumeG

After traying almost ALL of the solutions mentioned in other posts the only solution that seemed to work was by;


- Highlighting the songs in "recently added"

- Right clicking and select "Create AAC Version"


This showed the previously missing songs in the itunes library, as well as other albums that were previously missing (not sure if this was a coincidence or not). There were however two versions of the vonverted AAC songs. I simply selected the copies and deleted each song.


A pain in the *** but a solution that WORKES to what otherwise seems like an ongoing problem.🙂

Jan 22, 2013 6:06 PM in response to andrewfawcett

I'm discouraged to see that everyone else seems to be able to see new imports in Recently Added and to put new music into a playlist. I can't even get that far. No matter which way I try to add music, nothing happens. iTunes will pop up, but songs won't import. I've tried just about every method suggested here - signing in and out, closing and opening iTunes, opting out of Match, clearing caches, etc. - and nothing has worked. And I first discovered this problem last night, so it isn't looking like iTunes is just slow to add them.


Any suggestions would be appreciated!

Jan 23, 2013 4:47 AM in response to Nunya

I'm having the same basic problems as the original poster. iTunes 11 (latest patch) on OS X Lion (latest patch). My iTunes library is on a mounted network hard drive.


A little over a month ago, though, I started having some problems. Some things work just fine (a collection of old MP3 audiobooks imported just fine, along with iTunes store purchases). For other files, such as DRM-free MP3 files I got from Amazon or Handbrake MP4 rips from my DVDs, when I go to add them to the library, nothing happens -- no progress meter and the files do not show up in Recently Added or in the Library.


What's odd is that it only happened with some files (e.g., why could I import the audiobook files? Was it because they were on a disk and not on the hard drive?)

Jan 25, 2013 5:46 PM in response to Nunya

I rarely had any problems with itunes until itunes 11. I was having problems importing a folder of music files to the library. I tried two or three times and the files would not appear in my library. I turnes itunes off and on two times and that didn't resolve the issue. Finally I imported another file, then that appeared along with the previous album I was trying to import.

Feb 5, 2013 7:53 PM in response to Randido

Thank you Randido...your suggestion worked for me. Next time I will try enchantingsparks suggestion of just creating the AAC version for the first song to see if the entire album is brought into my library. By way of review, I bought an album on Amazon, the file with all the songs showed up in iTunes Recently Added, but not in my library. I checked iTunes Media/Music and the album file with all songs was there, just not showing up in the iTunes library. One funny thing...the Amazon download is MP3 @ 256 bit rate, while the converted AAC version is 320 bit rate. When I burn CDs I use 320 bit, so I guess the conversion reads it as a CD. IDK. Thanks folks for the help!

iTunes 11 won't import new music

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