iTunes 11 crashes when opening the store - no error message

I get the same problem. iTunes 11 OK until using Store.

Diagnostics:

Microsoft Windows XP Professional Service Pack 3 (Build 2600)

To Be Filled By O.E.M. To Be Filled By O.E.M.

iTunes 11.0.0.163

QuickTime 7.7

FairPlay 2.2.32

Apple Application Support 2.3.2

iPod Updater Library 10.0d2

CD Driver 2.2.3.0

CD Driver DLL 2.1.3.1

Apple Mobile Device 6.0.1.3

Apple Mobile Device Driver 1.63.0.0

Bonjour 3.0.0.10 (333.10)

Gracenote SDK 1.9.6.502

Gracenote MusicID 1.9.6.115

Gracenote Submit 1.9.6.143

Gracenote DSP 1.9.6.45

iTunes Serial Number 0013B5500B57BE60

Current user is an administrator.

The current local date and time is 2012-11-30 11:31:04.

iTunes is not running in safe mode.

WebKit accelerated compositing is enabled.

HDCP is not supported.

Core Media is supported.

Video Display Information

NVIDIA GeForce 7025 / NVIDIA nForce 630a

**** External Plug-ins Information ****

No external plug-ins installed.

iPodService 11.0.0.163 is currently running.

iTunesHelper 11.0.0.163 is currently running.

Apple Mobile Device service 3.3.0.0 is currently running.

**** Network Connectivity Tests ****

Network Adapter Information

Adapter Name: {F958B159-26FF-4BA4-9863-9A967E26E214}

Description: Realtek RTL8188CU Wireless LAN 802.11n USB 2.0 Network Adapter - Packet Scheduler Miniport

IP Address: 192.168.0.6

Subnet Mask: 255.255.255.0

Default Gateway: 192.168.0.1

DHCP Enabled: Yes

DHCP Server: 192.168.0.1

Lease Obtained: Fri Nov 30 11:28:46 2012

Lease Expires: Fri Nov 30 12:28:46 2012

DNS Servers: 194.168.4.100

194.168.8.100

Adapter Name: {2ED49B78-6B86-4970-BFFC-D8FFF33D5837}

Description: NVIDIA nForce Networking Controller - Packet Scheduler Miniport

IP Address: 0.0.0.0

Subnet Mask: 0.0.0.0

Default Gateway:

DHCP Enabled: Yes

DHCP Server: 192.168.0.1

Lease Obtained: Mon Nov 19 14:07:22 2012

Lease Expires: Mon Nov 19 15:07:22 2012

DNS Servers:

Active Connection: LAN Connection

Connected: Yes

Online: Yes

Using Modem: No

Using LAN: Yes

Using Proxy: No

Firewall Information

Windows Firewall is on.

iTunes is enabled in Windows Firewall.

Connection attempt to Apple web site was successful.

Connection attempt to browsing iTunes Store was successful.

Connection attempt to purchasing from iTunes Store was successful.

Connection attempt to iPhone activation server was successful.

Connection attempt to firmware update server was successful.

Connection attempt to Gracenote server was successful.

Last successful iTunes Store access was 2012-11-30 11:30:18.

I have the same problem too.

When I click iTunes Store/AppStore, iTunes will FC.

I just try several time with reinstall it or reboot my laptop.

I think it might be an issue for XP

Same here. Crashes whenever I try to open the ITunes Store. I'm on Windows 7 pro at work.

Add me to the list. Running 32-bit Win 7 here and all is fine until I try to go to the store. At that point it crashes. Here's the Windows error info. I Googled "BEX" and it is some sort of "buffer overflow exception".

Problem signature:

Problem Event Name: BEX

Application Name: iTunes.exe

Application Version: 11.0.0.163

Application Timestamp: 50b71fed

Fault Module Name: StackHash_14f3

Fault Module Version: 0.0.0.0

Fault Module Timestamp: 00000000

Exception Offset: 00000000

Exception Code: c0000005

Exception Data: 00000008

OS Version: 6.1.7601.2.1.0.768.3

Locale ID: 1033

Additional Information 1: 14f3

Additional Information 2: 14f3e5a9c38d3367a672d8ed0769d4b9

Additional Information 3: d410

Additional Information 4: d410539e393c1bad5407687bfdcd55c1

I'm having the same issue, itunes works fine, when I try to go to the store it crashes, I think it has something to do with the "cover flow" feature in the store, as no images appear only black placeholders where the images should be, then crashes.
I had to downgrade to the previous version. 😟

A bit more information (following my report above) when iTunes 11 crashes. I get a Windows message:

Data Execution Prevention - Microsoft Windows

To help protect your computer, Windows has closed this program

iTunes

iTunes is running fine on my Mac, but I reall hate it having used it all day. I tried removig 11 from my PC and installing the last 10.7xx install but it could not read the updated library and would not start.

🙂 Hi P. Hope you've been keeping well.

P4: StackHash_14f3

P5: 0.0.0.0

Odd sort of results on a systemwide issue.

Can you check something for me please? Even though you're not running any plugins, could you try launching iTunes in safe mode and seeing if you can get through to the Store without the error?

(There's been a few weird issues with 10.7.0.21 that were responding to Safe mode that don't look to have entirely gone away ... wondering if that may have morphed into a Store connection thing.)

I'm getting the same error. Everything is fine until I connect to the store, then iTunes locks up and then the PC. I have to do a manual shutdown and restart.

Same keeps happening to me. I try to get on the iTunes Store, and Windows keeps saying "iTunes has stopped working".

Can you try this ??

Turn off instant searching, you do that via "click magnifying glass, uncheck 'search entire library'" and turn off all the iCloud and iTunes Match integration and syncing and try again.

The magnifying glass is located next to the search box.

@ mjcm_nl

The same, still crash.

I uncheck the 'search entire library'" via magnifying glass and uncheck all item on Preference/Store

I went back to iTunes 10.7 on Windows 7x64. iTunes 11 must of crashed 8 times or more on me in one day. I simply had to click on Apps section on my iPad in iTunes. Frustrating to say the least.