Itunes 11 deleted ALL my music!

I still have my music/videos, but if i go to the itunes store it deleted all my music VIDEO purchases. Also no album artwork is showing up on the albums themselves, however it is showing up on each song on my iphone.

Apple, this is ridiculous. I spent years organising my music, making playlists, there is no way you can return all that to me.

It was silly of those of us who did not keep a backup, but such a serious bug is completely unacceptable. Clearly there are many people facing the same problem, yet I have not seen a single official reply from you guys.

You should be ashamed of your incompetence.

Uninstalling iTunes forever.

First Owl city desipeared ( all of their music) and now all my music on my pc is gone. I only got 12 songs left.

Lorcanes wrote:

First Owl city desipeared ( all of their music) and now all my music on my pc is gone. I only got 12 songs left.

You have looked in /Music/iTunes/iTunes media/Music/?

Im on 11.0.5. Mountain Lion 10.8.4

Just lost around 3/4 of my entire Itunes collection due to this update.

Its not on my computer and i had my itunes Music folder on a seperate HDD.

Completly GONE.

<Edited By Host>

my last post was deleted by the moderator "because it contained a non-constructive rant or complaint"

ok, maybe that's completely true but how's about that moderator contribute a constructive comment about why all my music was deleted without warning? How's about a single acknowlegment from Apple that their update erases personal data? How's about a polite apology? Of course not because that would admit that Apple did something wrong.

Still not constructive? Don't trust Apple. That's the most constructive suggestion I can come up with.

Machine Not Fooled wrote:

my last post was deleted by the moderator "because it contained a non-constructive rant or complaint"

ok, maybe that's completely true but how's about that moderator contribute a constructive comment about why all my music was deleted without warning?

Why should they post here in the user-to-user forums?
They are simply moderators of the forum, not Apple tech support.

Im a DJ and this happened right before a gig and there went over 100,000 songs down the drain and my gig was ruined.

I tried a System Restore and found this solved the problem completely. I have Windows 7, so I don't know about Macs, but this worked for me. Everything's back to normal, no problem with any of my music any more!! Just go to the control panel on your pc and it'll point you from there. Seriously annoyed with Apple for this though - such a serious glitch!!

Try a System Restore of your pc. It goes back to before you installed the latest version of iTunes, and when I did it I found all my music was back to normal too. I will definitely be keeping a back-up now though!!

bksk8ter wrote:

Im a DJ and this happened right before a gig and there went over 100,000 songs down the drain and my gig was ruined.

You don't keep a backup with you, ready to go?

Sounds like something you should consider.

kathryn211 wrote:

Try a System Restore of your pc. It goes back to before you installed the latest version of iTunes, and when I did it I found all my music was back to normal too. I will definitely be keeping a back-up now though!!

The problem with doing a complete system, restore is you lose anythingon your computer added after the backup was made.

Make a separate backup of the /Music/iTunes/ folder.

I have lost over 20gb of music/podcasts from my library. I have followed these instructions:

Madun

This works:

A detailed tutorial:

1. Go to the iTunes folder (For me, it's Libraries/Music/iTunes
2. Delete the file "iTunes Library.itl" (You could also just put it in a backup folder in case this doesn't work for you)
3. Rename "iT 1.tmp" to "iTunes Library.itl". Even though you change the extension, it still works.
4. Open up iTunes and you should be back to normal! To be sure, do a search for the last thing you imported.

Also if purchased music will still not let you use it, simply drag all folder from your iTunes Media folder back into itunes, any very recent additions to the library may need to be imported again. Apple lizards

--

The process reinstated the file names but NOT the actual files. I cannot find the files anywhere on my computer. I am so sad. Many of these things are irreplaceable.

chrissy dideriksen wrote:

I have lost over 20gb of music/podcasts from my library. I have followed these instructions:

Rename "iT 1.tmp" to "iTunes Library.itl". Even though you change the extension, it still works.

What if there are no .tmp files (there shouldn't be any))?

Just wanted to say, I really hate my digital life after Apple... I would rather have old tech and still keep my music, as it was before, can NEVER get back my old collection, there is no way what so ever and I really hate it, depressed... Why in the name of everything were they thinking?! :-/ music is life and all we have now is ****... (!)