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Strange Import Issue with Canon 7D Footage Final Cut Pro X

I'm hoping some folks can help me here as I'm stumped.


I shot around 60 minutes of last evening with my Canon 7D. File sizes ranged from 500MB to 4GB. I imported from my 8GB memory card a 3.6 GB file and a 500MB file with no issue. I then moved on to my 16GB memory card, which was full with around 7 clips, and started importing. I noticed the import was going slow but I was also importing some audio from SD cards on the same card reader, which I've always done in the past, and figured it was just a USB 2.0 bandwidth thing.


I then got an error regarding the Import Failing (see attachment) but the file appeared to have imported without issue. Upon further inspection during the import however, I noticed any file larger than 1GB was showing as the PAL codec (after it imports it correctly shows H.264 but more on that later). I checked the 3.6GB file from my first import and it did not share this issue. While on the shoot I had backed up a number of these files to my iPad so I attempted to import them from there and althought he PAL codec was not listed, I did get the Import Failed error. I also tried a brand new card reader and a different Event/Destination the issue remained.


User uploaded file

I've restarted, repaired permissions, and the issue remains. I have never encountered this error and imported a similar amount of footage and clip sizes two weeks ago. I'm stumped, has anyone else seen this?

Mac mini, OS X Mountain Lion (10.8.1), RAID 0 2 x 240GB SSD 16GB Mem

Posted on Dec 1, 2012 7:23 AM

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16 replies

Mar 22, 2013 10:38 AM in response to Voltaic

Use Image Capture from your Applications Folder, to import both your Stills and .MOV files.

Create a New Folder, Give it a name, related to the stills & Video. At the bottom of Image Capture, look for that Folder, then Import All into that folder.

FCPX will read those .MOV files.


I use this method, with my Canon & Fuji all in one cameras and with my Nikon D7000.


I've been duing this for 5 yrs, and never ever had a problem.

Strange Import Issue with Canon 7D Footage Final Cut Pro X

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