Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Missing tabs in iTunes Store app in my iPhone

Hi there,


I have a peculiar problem in stock iTunes Store app (iPhone 4S/iOS 6.0.1 not a Jailbroken phone). The default tabs at the bottom has been replaced. How to get the default tabs - Music, Movies, TV SHows, Search...? See how it looks now.


I remember iTunes didn't work after I installed iTunes U app (on iOS 5.x) and after upgrading to iOS 6 or 6.0.1 this has happened. I tried by removing the iTunes U app, reseting the phone, sign out-sign-in....but still no luck. If I click any of those tabs it shows a button "Get the iTunes U app" or "Get Podcast app" with app logo at the top.


I can open iTunes Store app from Movies and Music app, but bottom tabs wont change. Maybe, some internal configuration have gone bad for iTunes app!


Thanks,

Tamal


User uploaded file

iPhone 4S, iOS 6.0.1

Posted on Dec 4, 2012 8:02 AM

Reply
17 replies

Dec 8, 2012 8:45 PM in response to tamalm

I faced the same problem.. On my ipad as well as the iphone.. My iphone got solved just now.. Searched a song through google.. took me to itunes.. previewed a song.. And the screen got autolocked after one min (or lock it deliberately).. When i unlocked it.. Whoa.. I got my tabs.. Finally the search option.. Then tried it on my ipad.. It dint happen.. So you guys can try your luck..

Missing tabs in iTunes Store app in my iPhone

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.