Apple Event: May 7th at 7 am PT
My latest gen Apple TV will not update it's software. It seems to download the update just fine and then goes to the "preparing update" screen. The progress bar on that screen gets about 90% of the way then I get an "update not successful" message. I have already restarted the device twice as well as unplugged it from the power supply twice and reconnected it before trying the update again. No effect.
Thanks,
Apple TV
Indeed! Message to Apple - please fix this and spare us this aggravation with the next update!
Switching to wifi worked for me. Than I revert to ethernet. Thanks
Wi-Fi without Ethernet worked for me too after 8 times reseting, restarting and about 15 hours of waiting did not do the job. Apple pleas fix.
Wireless instead of ethernet worked for me as well.
WiFi without Ethernet worked for me too!.
I had the same problem. Update not successful. Regardless of whatever I did. The wifi connection worked!! Feb 7 2013. I would agree that this is working for a lot of people.
Give it a try!
Nope. No good Ive tried everything including wifi but it will not update. Takes about an hour to get round to telling me that it has failed. On the bright side watching the progress bar taking an hour to get to 90% is better entertainment than some of the movies!!
I've ordered a cable and will try to restore as described elsewhere.
I tried switching to wifi and that finally got my Apple TV to update. Strange that a wired connection wouldn't work. One would think that wired would be more reliable.
Thanks to everyone for the help! 🙂
That worked for me. Sorry about not replying sooner. This was my first experience and the grayed out reply did not catch my eye.
Wi-fi did the trick. Thanks a lot.
Same trick worked for me too - disconnect the ethernet cable, rely on wirelss - worked a dream.
🙂Worked fine with Cat V disconnected
As of May 5, 2013 this problem still exists. Disconnecting my ethernet and updating via WiFi worked for me. I cannot believe that Apple has not solved this problem yet, or why they don't tell you these sorts of things--especially if you've registered all of your products with them. I've been trying to install the update every couple of weeks for the last few months and was glad to find your solution quickly.
Well its Sep 19, 2013, my iphone 5 upgraded to IOS 7. I went to my apple TV and to my surprise it would not update, It downloads, starts to load, getting near 90% and then aborts (saying it could not update). I rebooted, rese, factory defaulted etc. Still with a wire in it, it sim did not allow the update. I read this thread in amusement, thinking its stupid to to even try the wireless. In frustration, I tried it.
To my amazement, the wireless update worked, The wired update would not work. I am so grateful to those who spent time working this out. I am also horrified that this thread is dated, yet Apple did absolutely nothing month, after month, after month and simply let it dangle in the wind.
I have a love/hate relationship with Apple. I will leave it up to you to know which side this issue fell.
Apple TV will not update
