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Level 1

9 points

No sound at all with bluetooth....

Hello

I just bougth a JBL Onbeat Awake speaker in order to get bluetooth audio service with my MBP.

MBP and speaker pair well, the speaker is recognize by the MBP, even indicated "connected". When i launch a music on Itunes or any other "noisy" file, the "bluetooth" light on the speaker is not flashing anymore which indicates that it communicates with the MBP but.... no sound !!!

I have OS x 10.7.5

Of course, i checked that noise was not turned to mute (both on speaker and MBP). All the sound options seem to be fine, even bluetooth options. I tried many times to unpair/re-pair, stil doesn't give any sound.

If i disable the option "use as an audio device" on the bluetooth/Onbeat awake menu, the sound comes from the MBP as usual.

I really do not understand what happens. I have read that there us to be bluetooth audio trouble with OS x 10.7.4 with sound quality decreasing rapidly, but here i have no sound at all !!

The speakers works fine in bluetooth with my iphone, without changing anything on the speaker. So the problem do not come from the speaker. And even if i disable "bluetooth" from my iphone, sounf from MBP still do not work...

Any idea ? I am not a "Mac Professional" so maybe i forgot an easy step...

Thank you very much for your help and answers, and merry christmas !!

MacBook Pro, Mac OS X (10.7.5)

Posted on Dec 27, 2012 1:18 AM

Best reply

PaddyMacDaddy

Level 1

14 points

Posted on Jun 30, 2017 7:35 AM

Definitely Sound pref issue select bluetooth device check mute option is unchecked

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46 replies

Envallis Author

Level 1

9 points

Dec 30, 2012 2:13 PM in response to chaitanya.ac

Sorry but i can wait for minutes after pairiing, connecting et playing itunes, but still no sound...

No answer from JBL, and i read that this BT issue is well known but apple remains silent about this...

Jul 29, 2014 6:32 AM in response to Envallis

I have a Bose SoundLink and same issue here. The device is connnected with the MBP but no sound through it. MBP speakers continue to play sound.

Csound1

Level 9

59,973 points

Jul 29, 2014 6:35 AM in response to CourageWolf

Have you selected it as the output device (In System Preferences>Sound>Output)

Jul 29, 2014 8:00 PM in response to Csound1

Yep. Absolutely. MBP speakers play regardless of which output device I choose. The paired BT speakers or the MBP speakers.

Trilian

Level 1

0 points

Nov 22, 2014 5:49 AM in response to Envallis

Go to System Preferences -> Bluetooth -> (select your device, in my case:) JBL OnBeat Venue -> now, down, you will find a setting wheel cog to perform task with the selected device and choose "Use as audio device".

Voila! 🙂

Cheers.

xanadan

Level 1

0 points

Dec 5, 2014 8:54 PM in response to Envallis

I had the same problem with my Bose Mini SoundLink. I had paired, and even my Mac said it was paired. Alas! No sound coming from my Bose...but...it was coming from my Mac speakers. OK, change the audio output. Silly Mac.

System Preferences>Bluetooth>"check" Show Bluetooth in menu bar

In your menu bar (top of screen), click the Bluetooth icon>[your device name]>Open Sound Preferences>Output>[your device name]

Hope this helps.

Mar 21, 2015 3:40 PM in response to Envallis

I have finally found the solution which I think is the issue we are all having. Go to your MBP and when it is connected to the bluetooth device instead of clicking disconnect, (because Im assuming you can connect) just hit the option below which says "Open sound preferences" make sure when the window opens you do not have output volume "Mute" on.

I dont know why this happened but it did, must be a MAC osx bug. Maybe when I muted my speakers it mutes the bluetooth permanently from time to time even if i unmute by hitting the volume button.

Let me know if this works.

Apr 19, 2015 3:41 AM in response to vsharma123

In itunes go to preferences, select the playback tab, in it at the option there is a option for "play audio using"... toggle this to "direct sound" instead of "windows session"... Hope this works.... 😀

Apr 19, 2015 3:43 AM in response to Envallis

Lxylynn

Level 1

0 points

Apr 22, 2015 7:56 PM in response to vsharma123

Thank you!' That was driving me crazy. I would have felt so dumb if I brought it to a store. Uncheck the mute!!

Jun 7, 2015 2:41 AM in response to Csound1

Worked for me - volume was off in output devices

Jul 5, 2015 11:02 AM in response to Envallis

IS ENYONE FINALLY UNDERSTOOD HOW TO CONEECT WITH THIS ******* SPEAKERS?

Jul 5, 2015 11:03 AM in response to Envallis

APPLE TECHNICAL SUPPORT PLEASE REPLAY ON THIS POST !!!

Jul 22, 2015 12:26 PM in response to Csound1

Worked like a charm! Thank you!

Oct 9, 2015 5:43 AM in response to Envallis

After some times I realized that all worked (following most advice in this post) but only works with output from iTunes, Spotify does not work. Investigating why.

No sound at all with bluetooth....