Apple TV Movie icon disappeared from Menu

Thanks CAppleA...

Nice of Apple to let their users know that they have decided to do an update to their systems - at what would probably be one of their busiest times of the year in terms of people using it!

Well my ATV is right in the middle of a restore at the moment - but if your experiance is anything to go by then it sounds like that's not going to make a difference - just cause me pain in having to set up all my accounts again!

DTPenman wrote:

Nice of Apple to let their users know that they have decided to do an update to their systems - at what would probably be one of their busiest times of the year in terms of people using it!

Yes, bizarre timing when new users of AppleTV will suddenly find their devices unreliable!

Maybe this is not a planned outage but some emergency work they have had to do.

AC

I just cant believe that Apple havent posted anything relating to this issue or sent out a form of communication to advise of the problem.

Working in IT myself, I know that sometimes when a critical problem arises, you dont have time to advise users of what the issue is - as resolving it is the priority.

However if the problem lasts a while (as this one has.... at least 8 hours!) then at the very least you should put something on a website/twitter account/facebook ... anywhere - just to let people know.

I bet their tech support are being inundated with calles do to thiss simple lack of communication!

Well Apple, this is truly pathetic - you create an unnanounced problem on one of the top TV watching days of the year, its symptoms appear (as is so often the case now that Apple is the New Microsoft) to be the user's fault, you have no way of giving network status reports on the device, you keep hush hush about it online, and the rest of use are stuck with paied for content we can't watch and a feeling that. aside from being totally in the dark, it is somehow our own fault. And doubtless you will redact this post. Before you do so, think about who you now are, who you used to be, and whether tht change is for the better?

Tried all that, but does not work, since changing locations fixes it, I can only guess they are doing maintenance on a per country basis?

I am going to look again over night.

Since on my side Netherlands or Portugal worked, I assume they have finished there.

Am I right? Just guessing, since I am also an IT person.

I am in the US and have lost Movies, TV Shows, Netflix, and others. I have restarted but have not restored yet (don't want to hassle if Apple is just going to fix it soon) but it's been two days with disappearing icons.

I see this has been going on for a few years. I just experienced this for the first time today.

What I like best about this thread is the replies that begin with: "Welcome to the Apple Community."

This was just after my daughter noticed the suggestions Google gave when I typed in: "Apple TV movies."

My daughter thought the suggestions where rather funny, but then I had to show her why they were even funnier than she realized:

https://www.google.com/intl/en_ca/nexus/player/

Welcome to the Apple Community.

Is it just the movie and TV shows icon or are there other icons missing too.

I've got the same problem too in Germany

SAme has happened to me..tried everything.....ended up with family watching films on virginmedia......well done Apple..good advert for Apple TV

It is also happening to my appletv in Hong Kong

Same here in the Netherlands. It was just there a moment ago. Really weird. Also did a restart and a reset. But no Movie icon.

Same in Switzerland. Restart did not help.

Same here in singapore!

Same problem (Denmark). The icon disappeared while I was watching it as I navigated the menu. Tried reboot, cold reboot, logging out/in of iTunes on the ATV and every mac and PC in the house.