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Level 1

6 points

My iPod touch 5th gen front camera is not working

I got my iPod touch 5th gen three weeks ago and it was working just fine as I could make FaceTime calls.... Yesterday the front camera shutter suddenly stopped working , it stays closed and will not open.... Even by doing a force quit of the camera app the problem persists... Resetting it will not work, resetting the settings will not work either... My back camera works just fine.... If I switch to the front camera the shutter freezes and won't open... what I do is I turn my device off and after a while as turn it on and the app camera goes back to normal displaying the back camera but if I switch again to the front camera it just simply will not work as I described.... Does this happen to anyone? Is this a software malfunction or is it a hardware issue?.... Thanks for any response regarding this matter....

iPod touch, iOS 6.0.1

Posted on Jan 1, 2013 6:50 AM

Best reply

lllaass

Level 10

210,417 points

Posted on Jan 1, 2013 6:52 AM

Try:

- Reset the iOS device. Nothing will be lost

Reset iOS device: Hold down the On/Off button and the Home button at the same time for at

least ten seconds, until the Apple logo appears.

- Reset all settings

Go to Settings > General > Reset and tap Reset All Settings.

All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.

- Restore from backup. See:

iOS: How to back up

- Restore to factory settings/new iOS device.

- Make an appointment at the Genius Bar of an Apple store.

Apple Retail Store - Genius Bar

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17 replies

Nov 13, 2016 4:12 PM in response to lllaass

Ok sorry but that doesn't work. I have the same issue with both of my cameras and I tried resetting it and it doesn't wok

Nov 13, 2016 4:15 PM in response to emmalou18

One of the ways to fix it is the hardwiring. You have to take your iPod apart, which I don't have the nerve to do, and fix something in the wiring. Also don't update your iPod. That's when my cameras stopped working (plus I drop it a lot) there are plenty of YouTube videos out there telling you how to do it. Whatever you do DO NOT reset your iPod. It fixes absolutely nothing.

My iPod touch 5th gen front camera is not working