Song plays not registering on iPhone 4

I have had my iPhone 4 and haven't had any problems with it until recently. For some reason the phone stop registering song plays. I have listened to hundreds of songs, many of which are from band recently added to iTunes, yet none of the plays are showing up. I have new cds that I have listened to all the way through a dozen times in the past few weeks that show every song as have zero plays. My recently played smart playlist shows only songs that I have listened to while my iPhone has been connected to my laptop. I use Last.fm and I am unable to sync any of my songs because my iPhone doesn't show me as having listening to anything since the 24th of December. Around that time I messed with the syncronization of the iPhone when I was trying to get music I had on a different computer onto the iPhone and it wasn't allowing me to, I switched it to manually manage and it seems as though ever since song plays are not recorded.

Anyone know how to fix this?

Thanks for any and all help.

iPhone 4, Mac OS X (10.6.8)

Posted on Jan 9, 2013 7:34 PM

Feb 13, 2013 9:51 AM in response to GuiltyVerdicts

GuiltyVerdicts wrote:

The Last.Fm Scrobbler used to update like you say but now there is nothing for it to update anymore.

The plug-in for your computer or the app? Like I said, there was a new app released recently that allows live scrobbling (not an updated version of the original Last.fm app, which was lame, but a whole new Last.fm app called "Scrobbler"). I'd be curious if that will scrobble for you (there is a setting in the app to turn scrobbling on or off, so make sure its on). This new app simply serves as a front-end to your native Music app and plays the things you already have on your device, and it has it's own version of "Genius" to make a playlist of similar artists that are on your device, pretty cool.

But in any case, your iPhone should be updating playcounts on the device itself even if you're manually managing. Are you verifying this by connecting to iTunes and navigating into the contents of the iPhone? Also, what happens if you click the "Sync" button in iTunes while connected? Normally that wouldn't have an effect, but maybe that's how it works now even for manual management to register counts.

Finally, you mentioned having music on your iPhone that you no longer have access to. I highly recommend you get a 3rd party app to extract those songs -- just a matter of time that you'll have to do a Restore and you'll lose them all. In fact, it may come to Restoring to get your playcounts to update if this is not an iOS or iTunes bug.