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iphone5 contacts won't transfer through Bluetooth BMW...

I have a 2013 BMW. My iphone 5 will pair just fine, but the contacts will not transfer. I spent about 2 hours at the dealer where they tested their tech's iphone 5's -- all transferred no problem. Took the phone to Apple, got a new phone. That one worked for about 3 weeks and now it won't transfer. AM SO FRUSTRATED. I've re-set my phone, unpaired and repaired my phone...I've done everything possible. Can't figure out what the problem is. Any one else having this issue?

iPhone 5, BMW contacts transfer

Posted on Jan 19, 2013 2:07 PM

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47 replies

May 22, 2013 12:35 PM in response to Adexis

Yep - I originally posted this a while ago and finally figured out it was an Outlook/data issue...I thought no one else had this problem but I see now that a lot of us do. My in box was suddenly blowing up. Anyway...for me it was choosing NOT to sync my outlook contacts when I sync my iphone to the computer (note, I have under 100 contacts on my phone)... I also deleted my gmail account app off of my phone figuring it was a data problem. I can still check it if I can't wait to get home from my safari on the phone. I also am good about deleting and emptying my trash bin on my iphone Outlook email. It's worked fine now for a while.

Mar 26, 2014 2:38 PM in response to retirednursea1111

Contact syncing is controlled by the vehicle, not the phone. There is a single setting in the phone regarding contacts, but that only grants permission to download the contacts, it does no initiate the download. Go into Settings>Bluetooth, and select the small ℹ next to the vehicle. That gives you a small list of options. Make sure there is a checkmark by Contacts. You will have to check the user guide for the vehicle to find out where you tell it to download the contacts, or if there is a setting for changing the download. My Hyundai does it automatically, and if I pair another phone to the vehicle, it will ask if I want to download those contacts or leave the ones I currently have.

Mar 26, 2014 2:54 PM in response to retirednursea1111

If that is checked, that is the only part the phone plays in the transfer of contacts. The rest is handled by the vehicle. Once connected, many vehicles download automatically, some require some type of interaction on the vehicle itself. If there is no setting on the screen or described in the user guide for the car, then I would guess that it is supposed to do it automatically. You can try removing the car from the list of Bluetooth devices on the phone, then turn Bluetooth off. Then remove the phone from the list of devices in the car. Turn the car off, then back on again. Go into the system for the car and put it in discovery/pairing mode. Go into the iPhone, turn Bluetooth on, which puts it into discovery/pairing mode. Once the devices recognize each other, complete the connection. At some point, the vehicle should download the phone book.

iphone5 contacts won't transfer through Bluetooth BMW...

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