Apple E-mail users aren't receiving E-mail from Time-Warner (Road Runner) customers
I can't find any appropriate place to report this on Apple's site. After a couple of friends suddenly didn't receive my E-mails, I noticed that they're both using me.com or mac.com addresses. Everyone else gets my messages fine.
Turns out that Time-Warner cable customers (at least in southern California) can't send E-mail to me.com or mac.com addresses right now. And any attempt to report the problem there is met with extreme ignorance of how E-mail works. I escalated the problem as far as they could (ooh, "level 3" technician) and didn't talk to a single person who understood E-mail servers at even a basic level.
Turns out that this isn't even a new problem. It has afflicted customers in other parts of the country before: http://9to5mac.com/2011/12/07/emails-from-roadrunner-and-comcast-not-playing-nic e-with-apples-servers
Anybody notice this, or know where we're supposed to report it?
iMac, iPhone OS 3.1.3, other computers