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dose ANY IMEI number MUST show in apple site?

Hello,


i bought a new(?) iPhone4 from a store in israel - not from the אhe official importer but from a known Chain stores.

i would like to mention that the charger was out of the box and attached to it from outside.


after a while i checked the IMEI number in apple website and this is the result i've got:


Sorry, but this is a serial number for a product

that has been replaced. Please check your

information and re-enter your serial numbe


and i also can't check when was the first activation of this device.


i did all that since after a month i had problem with the touch sensors..



what i would like to ask is , if ANY IMEI number must be show up in apple site

Assuming that the device was manufactureed in apple ?


thank you. this is very important.

iPhone 4, iOS 5.1.1

Posted on Jan 28, 2013 9:01 AM

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Question marked as Best reply

Posted on Jan 28, 2013 9:31 AM

An IMEI number is completely different from tn iPhone's serial number. Apple does not have any public look-up system for an IMEI number. If you entered in the serial number and got that message, then you almost certainly were sold an iPhone that was replaced, probably because it was defective in some way, and has been subsquently sold without authorization. Apple will not be able to help you with this iPhone, so I would suggest you go back to whomever you purchased the iPhone from for assistance.


Regards.

44 replies

Jul 16, 2013 8:57 PM in response to alpha82

I bought the new iphone 4s sealed model 239ZP / A 14 months ago and my

hand activation key and then check on the day of activation apple. But today I check the IMEI or serial on Apple site notice:
We're sorry, but this is a serial number for a product that has been replaced. Please check your information and re-enter your serial number. If your information is correct, you may need to

My iphone 4s now connecting itunes and still get IMEI update iOS normal. I do not understand what kind of apple that my computer like that? It was too depressed to do this type of apple!

dose ANY IMEI number MUST show in apple site?

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