Ios 5.2 Apple TV remote app not work on ipad

After updating appletv(5.2) and ipad2 (6.1), Apple TV remote-app not work on ipad (no error. message loop: connecting to apple tv...........)

Remote-app iphone and home-sharing works correctly

this happens to you?

Apple TV (3rd generation), iOS 5.1

Posted on Jan 28, 2013 3:23 PM

Reply
21 replies

Jan 30, 2013 12:13 AM in response to MatteNet

Ipad 3 4g Verizon ios 6.1 now working to control Apple TV 3 IOS 5.2



Referring to other thread https://discussions.apple.com/thread/4752272?tstart=0


wulauki

Re: Remote App has problema after Apple TV and IOS 6.1 update

Jan 30, 2013 12:05 AM (in response to Roy B)

Hello all,


I'm adding a question 6 to the above list of questions:


If you are unable to connect to your Apple TV from Remote.app after applying yesterday's Apple TV update:

1. What version of iOS do you have on your device?

Ipad3 4g Verizon IOS6.1, iPhone 5 IOS 6.1, Apple TV 3 IOS 5.2 (6010.96)

2. What device and generation are you using?

3. How is your Apple TV connected to your Wireless network? (directly or through Ethernet)

Ethernet to router

4. Were you using iTunes Match on your Apple TV prior to updating?

Not using ITunes Match

5. Have you been able to resolve the issue, and if so, how?

Updated apple tv3 to 5.2

Updated ipad 3 to 6.2

Updated iPhone 5 to 6.2

After updates iphone 5 was able to control Apple TV 3 with remote.app

After updates ipad3 4g was not able to connect to Apple TV 3 with remote.app but could connect to computer with iTunes Sharing.

Yes I have resolved the issue of my ipad3 4g that was not connecting to the Apple TV 3 with the Remote.app by first restarting Ipad3 4g, deleting Remote.app on ipad reinstalling, then used iPhone 5 to restart Apple TV.

6. Are you able to connect using Remote with any other device? If so, what kind and what iOS version?

Jan 30, 2013 1:55 AM in response to Community User

I experienced continued issues of not being able to connect my ipad3 4g to apple tv3 with remote.app when trying to wake the apple tv up from sleep mode. I did a few rounds of testing and have found the only way that the ipad3 4g will connect to the apple tv3 is by doing the following steps in sequence:

1: Open remote.app on ipad and try to connect to Apple TV. Let the circle spin trying to connect.

2: Restart using another remote that does work with Apple TV, in my case iPhone 5.

3: During some point in the Apple TV boot sequence the Ipad remote.app will connect

4: in the remote.app click the four arrow symbol for gesture control

5: at this point I am controlling Apple TV with the ipad

After connecting the ipad to Apple TV and then switching to an ITunes Shared Library I then can not switch back to connect to Apple TV as it will sit at trying to connect. It appears that my ipad3 4g will only connect to Apple TV 3 at some point in the Apple TV boot cycle as described above.

------------------

1. What version of iOS do you have on your device?

Ipad3 4g Verizon IOS6.1, iPhone 5 IOS 6.1, Apple TV 3 IOS 5.2 (6010.96)

2. What device and generation are you using?

3. How is your Apple TV connected to your Wireless network? (directly or through Ethernet)

Ethernet to router

4. Were you using iTunes Match on your Apple TV prior to updating?

Not using ITunes Match

5. Have you been able to resolve the issue, and if so, how?

Updated apple tv3 to 5.2

Updated ipad 3 to 6.2

Updated iPhone 5 to 6.2

After updates iphone 5 was able to control Apple TV 3 with remote.app

After updates ipad3 4g was not able to connect to Apple TV 3 with remote.app but could connect to computer with iTunes Sharing.

Yes I have resolved the issue of my ipad3 4g that was not connecting to the Apple TV 3 with the Remote.app by first restarting Ipad3 4g, deleting Remote.app on ipad reinstalling, then used iPhone 5 to restart Apple TV.

6. Are you able to connect using Remote with any other device? If so, what kind and what iOS version?

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Ios 5.2 Apple TV remote app not work on ipad

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.