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Level 1

74 points

THREE different counts of CONTACTS (iCloud, iPhone, MBP and MacPro)

i had thought that i extricated myself from the morass that was MM but now find myself with non-synced contacts on all three of my devices with the only device showing the same number of contacts as iCloud being my Mac Pro.

this means that i have THREE different counts for the number of contacts in my various devices and it is basically impossible for me to remember what was entered on which device and when.

is there some way out of this?

is iCloud Contact sync as unreliable as my MM contact sync or am i just doing something extremely stupid?

TIA

Jon

MacBook Pro, OS X Mountain Lion (10.8.1), with 64 bit Win7 Boot Camp | iCloud

Posted on Jan 28, 2013 3:27 PM

Best reply

Csound1

Level 9

59,973 points

Posted on Jan 28, 2013 3:58 PM

They are not all in the iCloud account, ensure to count only the iCloud account (not on my phone, or on my mac, or on anything that does not say iCloud as its account name)

The reference isicloud.com, what you see there is all that is on iCloud.

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17 replies

hotwheels22 Author

Level 1

74 points

Mar 9, 2013 7:09 PM in response to Csound1

hey man.

apparently "metadata corruption" is the problem here.

discovered after a /lengthy/ number of sessions troubleshooting and then another lengthy session implementing fixes.

i hope it sticks because i don't want to have to proof this 700 + contact database for the umpteenth + 1 time...

regards and thanks

Csound1

Level 9

59,973 points

Mar 9, 2013 8:09 PM in response to hotwheels22

I have no idea what you are talking about.

iCloud is an online database to which you can subscribe devices, the data at www.iCloud.com is what there is, any client that offers different data is (a) not connected to iCloud, or (b) has local data that you are mistakenly including with the iCoud data (usually caused by viewing 'All Contacts' instead of 'iCloud' contacts.

Stop overthinking this and give up on 'metadat' crazinees.

Be logical and troubleshoot your subscriptions to iCloud. ONLY include data from iCloud accounts.

THREE different counts of CONTACTS (iCloud, iPhone, MBP and MacPro)