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how to send a complaint email to apple?

I bought my iPhone online about one week ago and received my iPhone by today 29/Jan/2013. Unfortunately, my iPhone dosn't work and there is not any Apple store around my living area. What should I supposed to do with this problem?

I want to complaint aginst the Apple and send them a complaint email but I couldn't find any email address!

If I want to go to the nearest Apple store, I should buy a ticket worth 20 US$ to go and back to Kuala Lumpur (Capital City of Malaysia) which is 3 hours by bus. I am so angry because after a week of waiting I was so happy that finally I will get my iPhone but I received a defective Phone. And I am also wondering that why there is not any warranty card inside the box!!! 😠 😠 😠

iPhone 4

Posted on Jan 29, 2013 8:21 AM

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Posted on Mar 17, 2017 11:40 AM

No one here can help you with that. See this article for instructions on how to ask Apple for assistance:

Get help with an item purchased from the iTunes Store, App Store, Mac App Store, or iBooks Store - Apple Support

73 replies

Dec 17, 2016 7:48 AM in response to Sanchitverma

Sanchitverma wrote:


iPhone 7 not better colours is fade white spot see this device pls change this body

As has been explained, REPEATEDLY, you're not addressing Apple in this thread. If you have a problem with your phone, make an appointment at the Genius Bar at your local Apple Store or at an Authorized Apple Service Provider. Of, click on the Support link at the top of this page for other options.

how to send a complaint email to apple?

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