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iOS 6.1 has removed sound, volume controls

On updating to iOS 6.1 this evening I find that I've lost all volume controls, except in the 'Sounds' section of 'Settings'. The hardware buttons don't work; and the slider doesn't appear in apps. There is no sound from the speakers during playback. This is after a couple of power cycles and a hard reset. Is there a fix? Thanks.

iPhone 4, iOS 6.1

Posted on Jan 29, 2013 1:20 PM

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43 replies

Feb 8, 2013 1:39 AM in response to ottocrat

I have the same problem after IOS 6.1 update (I phone 4). No sound via hardware contorl, no loudspeaker, no video sound control, no rington. I tried everthing: Dockstation, headset, youtube help videos, cleaning audio port, restore and repair software, using Ifunbox. Nothing was helpful.


I ve been also to a German Apple store. They wanted to tell me that there are no known issues like this after ios 6.1 update and they told that this a hardware issue of my iphone. :-) Sure, there is no warranty anymore. The proposal of them was to change my old to new iphone 4 for round about 200 US dollars. I don´t want a new one, I want to know what happens. I want a solution... Also they told me that they never heard about such issues. If you check internet, it s not the first time users have problems like this.


Nevertheless I am very dissapointed about this customer service and quality policy. After this experience I am thinking about to leave apple...


Maybe there is someone who already found a solution to erase this issue?

Feb 8, 2013 9:11 AM in response to ottocrat

"For God so loved the world, that he gave his only Son, that whoever believes in him should not perish but have eternal life. For God did not send his Son into the world to condemn the world, but in order that the world might be saved through him. Whoever believes in him is not condemned, but whoever does not believe is condemned already, because he has not believed in the name of the only Son of God." (John 3:16-18 ESV)


"Rejoice in the Lord always; again I will say, Rejoice. Let your reasonableness be known to everyone. The Lord is at hand; do not be anxious about anything, but in everything by prayer and supplication with thanksgiving let your requests be made known to God. And the peace of God, which surpasses all understanding, will guard your hearts and your minds in Christ Jesus." (Philippians 4:4-7 ESV)


I had this exactly same problem and told about it here before but then I realized that even though I worried and got frustrated about my iPhone 4S sounds not working God is always in control of everything that happens in this world. Even the problems in my iPhone are controlled by Him. Then I prayed that this problem would go away if it is God's will. The next time time I tried my iPhone sounds it worked just as before the update. But what comes to the subject of me having an iPhone 4S I have the same opinion as the apostle Paul says in his letter to the philippians...


"Indeed, I count everything as loss because of the surpassing worth of knowing Christ Jesus my Lord. For his sake I have suffered the loss of all things and count them as rubbish, in order that I may gain Christ and be found in him, not having a righteousness of my own that comes from the law, but that which comes through faith in Christ, the righteousness from God that depends on faith— that I may know him and the power of his resurrection, and may share his sufferings, becoming like him in his death, that by any means possible I may attain the resurrection from the dead." (Philippians 3:8-11 ESV)

Feb 11, 2013 7:08 PM in response to Rolandus_HH

I found the answer!!!!! Do you have a padlock symbol with a circle round it near your battery bar? This is what happened to my daughters phone after she did the update no sound and she got this symbol, so i searched for answers to this weird symbol. Its your rotation lock. To turn it off double tap your home button, swipe right at the multi-tasking bar and click the gray box. When you do that it automatically takes the symbol away and THE MUSIC COMES BACK ON!!!!! Very simple and no rebooting.

Feb 11, 2013 7:09 PM in response to Rolandus_HH

I found the answer!!!!! Do you have a padlock symbol with a circle round it near your battery bar? This is what happened to my daughters phone after she did the update no sound and she got this symbol, so i searched for answers to this weird symbol. Its your rotation lock. To turn it off double tap your home button, swipe right at the multi-tasking bar and click the gray box. When you do that it automatically takes the symbol away and THE MUSIC COMES BACK ON!!!!! Very simple and no rebooting.

Feb 11, 2013 7:10 PM in response to WitchingHr

I found the answer!!!!! Do you have a padlock symbol with a circle round it near your battery bar? This is what happened to my daughters phone after she did the update no sound and she got this symbol, so i searched for answers to this weird symbol. Its your rotation lock. To turn it off double tap your home button, swipe right at the multi-tasking bar and click the gray box. When you do that it automatically takes the symbol away and THE MUSIC COMES BACK ON!!!!! Very simple and no rebooting.

iOS 6.1 has removed sound, volume controls

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